There is nothing Quick about Quicken loans. Read the reviews before you do business with this company. Two months into the loans process, after numerous statements of you are Apporved for the Loan (without Condition)

and sending in hundreds of documents, four hundred dollars for an appraisal of the property I finally got fed up and said "No" to doing business with this ethically bankrupt company. I asked for my four hundread dollar appraisal fee back--the apraisal never done--no the four hundred dollar fee is changed from appraisal fee, to a fee for obtaining documents. An online review of the 100's of documents Quicken Loans shows

that every single document in their file, was provided buy me, and not a third party. They worked me to death just to steal my money.

The company employees, continually ask for more and more documentation-when they already have it. They dont read the documentation, or even look to see if they have it. They are incapable of reading Tax returns, as they request documentation, the 1040's clearly say is NOT a part of the tas return. Ie: schedules, C, First page of 1040--none, forms use for

S-corps yet you are a Sole proprietor. They ask for closing statements for homes you never even owned, bit lived in temporarily. Prove that you own property and have no liens. How about them proving you have liens on propertys you own free and clear.

In my opinion--this company is a scam. If your employees cant ready a Tax return, why should they be involved in Finacial lending. No matter how smart you are, dont think your self so smart that you can talk to a rock, that is basically what you are dealing with, IQ's similar to that of a Rock. Imposible!!!

Claim they are "America's Home Loan experts".

Entered info on web page and someone from Quicken called me. Told her I was looking for a 30 year fixed refi @ 4.5%, no points.

She scoffed at it and said you'll never find that anywhere in America, that the current rate was 2.5 points above that.

I locked in a 30 year fixed refi @ 4.5% the next day with another company.

These people are not experts, they are liars and crooks.

I applied for a refinance mortgage of a condo and they wanted $500, deposit towards closing costs after a preapproval and said it would be returned if we were not approved. All was fine and then they ask if the condo project was 100% complete and I answered no (it is about 80% finished), and they said they do not mortgage condos unless all units are done. I had already applied, they had the appraisal done and then they ask this question?? I had clearly told them I lived in a condo, and that should be one of their first questions. Anyway they do not want to return the $500 deposit-- absolutely the most unprofessional people I have ever dealt with. I have reported them to Attorney General's office and will report to BBB. Horrible. Then the rep said, "I can't remember everything to ask, " and that "it sucks" we did not get he loan. Stay very far away from Quicken No-Loans.

I was told over the phone that we could get a 85% LTV on my home at a fixed rate conventional 4.63% because of my good rating. The application they sent hinged on a LTV of 70% and they wanted points also. This was getting more expensive all the time.

A real estate freind informed me I would best case get a FHA and pay insurance so I backed out of the loan. When I confronted the agent he acknowledged that his back up plan was to go with FHA and I would be able to deduct the insurance. I quickly informed him my AIG was over the government allowance for deducting mortgage insurance.

I should have listend to the Bank of America loan agent who told me I was dreaming if I thouht I could get 270, 000 apraisal in my area. I got duped. I am going to call American Express and see if I can get this 500.00 off my card.

Well first these are the most unprofessional company I have ever had dealing with. They continued to call me even after I reviewed that I would need to call them as I had a death in the family. They would not quit calling me. Then they handed it to a new person that was "more qualified". Then he called continues. I final had time to get back with them after the funeral.
Then they presented me with numbers that were truly would provide me with a comfortable situation making my home payment each month. I reviewed the appraisal I had 3 years ago and was told it was too out dated and that I would need t0 have one of their certified FHA appraisers to do a new one. Since that appraisal I had added a 16 x 14 sunroom on the back of the home. I final ok'd and paid them money as a good faith down payment to do business and would get the full amount back at closing. The documents they needed kept changing and adding more. We finally got to the point where we could do the appraisal. Then is seems the process stalled. We finally were contact by an appraiser and made an appointment. The appraiser came and my wife called me afterward. She stated he walked in and walked upstairs and walked down stairs and left. He was at our house 10-12 minutes. This concerned both of us. I then waited a couple of days and spoke to Mark the representative for Quicken who stated that the appraisal came in and it was 20, 000 under the appraisal from 3 years earlier. Since that prior appraisal we had added a sunroom and tile and heated floors through the house. He stated he would send me a copy of the appraisal. After a week we final received the appraisal. The appraisal had several errors in it and I called and typed up an email to mark as he requested and asked for another appraisal because of the obvious lack of accuracy and the 12 errors in the appraisal. Too many to note is the writing. The reply I received was that the errors would not affect the appraisal value. So a house that was appraised for 3 bedrooms and 7 rooms that actually have 4 bedrooms and 8 rooms on the main floor the value would not change. I was told no….??? I was confused; I requested again for a second opinion and was denied. Even when I pointed out that they had used my own house as a comparison and valued it 30, 000 more than what he had stated mine was worth. Then I pointed out one of the comparison was smaller than my house and 1 less room that sold more than $30, 000 then they are saying mine is worth. I was ignored! Then I was talked to like I was an idiot and didn’t understand what I was looking at. Unfortunately I had reviewed this info with a mortgage broker and he agreed with me that the appraiser did not make a fair and accurate evaluation of my property. All yea my money was used for the appraisal and they will not be returning anything to me. That was one expensive appraisal!!
So my recommendation, Quicken is after your money and not customer service. I did forget to say the numbers had changed through the process also “due to market issues”. All this time I thought I had a locked rate….. Hmmm-- STAY FAR AWAY FROM THIS COMPANY!!!