I contacted Quicken Loans (Josh Martens) for a home re-fi loan. There's a $500 deposit that is non-refundable that I made based on the loan rate Josh told me I could get after checking my credit and collecting income and home value data. I proceeded to have the loan initiated and when the first set of paperwork arrived I discovered that the loan processor (Josh) overstated the value of my home from what I'd told him by $90, 000. I was told by Josh and a subsequent banker that called to validate the info that it wasn't a problem. I was clear that I wanted a conservative estimate on the value of the home so there were no surprises. Before an appraisal was completed or providing any other information on the home, the loan processor told me the paperwork had been revised and the original loan I was offered wasn't available based on changing the value of my home from HIS overestimate by $90, 000. I reviewed the subsequent/modified paperwork, found enough discrepencies to make me concerned, and ultimately determined that I didn't trust Quicken Loans enough to proceed. I feel very scammed by this company. Despite THEIR error in the paperwork, I am told it's MY problem and there will not be a reimbursement of the $500. Can't even tell you how annoyed and disappointed in this company I am. Going to put a lot of effort into letting folks know about my experience so they don't get $500 from the next person where they "accidentally" alter the figures on their paperwork.