Bought the starter kit with no explaination of what was to come. Did not get a confirmation number or anything. Next thing I knew, my bank account was deducted in the amount of $186.00. I returned the tea and was promised a refund. So far I am still waiting. The email address they give you is not a working email address. It is sad that this kind of thing happens and nothing is done about it. It really makes it hard on honest vendors.