Quiznos

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(31)
Category: Lifestyle

Contact Information
Virginia Beach, Virginia, United States

Phone number: 7575157480

Quiznos Reviews

Victoria Priola April 9, 2011
Verbal Assault and threat of physical harm by Franchise owner
My daughter went to the store and ordered 5 subs. Three of the five were made completely wrong and the other two did not have cheese which the man charged her extra for. When we took the subs back the man who said he was the franchise owner refused to make new subs or give us our money back. He jumped in my face screaming using the "F" word saying "I hate you "F***ing" people, I could kill you "F ing" people! What don't you people understand; these are five dollar subs costing me five million dollars!" His face turned purple and he was clinching his fists, another customer spoke up and said that he should make things right and he said to her "you have your sub now get the "F" out." I had to call the police and file a police report, I am considering filing criminal charges for the threats that he made. I have to file a dispute with my bank and handle things further on Monday. It is my feeling that this behavior should cost him his franchise as I am sure that this can not be company approved behavior, or customer service practices. I will be calling my local news to do a public interest story and I am sure that your company does not share his disdain for customers as we are the life blood of your business. The police report number is 2011-15513 filed in the third uniform division of the Virginia Beach Police. The entire situation was completely ridiculous. We frequent multiple locations of your stores and this experience has left a very bad taste in mouth.
Lauraanne9 February 22, 2011
Verbally Abusive Associae
I have endured this place through the inept service, thinking the girl behind the counter was trying. I have endured them running out of soup, cheese, bacon, . even some of the meat for the sandwiches.

Tonight, I was running late and in a hurry, I got there a few minutes before closing time. Lights were still on, the doors were still open, the sign in the window was still on, and the clock behind the counter said I still had 5 minutes. I had my order ready, was going to be quick. The woman behind the counter as I walked rudely snapped "we're closed, so I am not going to make your sandwich". I had intended to walk in and ask if it was ok that I place the order, AND ask her if they had anything that they could make easily because I was aware they were close to closing. After her comment, I replied that it didn't seem the case with the lights on, he doors open and the clock saying it is not closing time yet. She then said "it's close to closing, be quick". I had my order ready, and it was a simple order.

I understand that you want to leave, and my order, if it had been done without her constant litany of complaints, and one insult that she was only making my sandwich because it was clear that Quiznos was the only place I was able to afford, would have taken just about 5 minutes. Instead she.locked the doors so I couldn't leave if I wanted to, and called the owner to tell her that she had a late customer who wanted to place an order. Ummmm...wouldn't it be faster to just make the order? But ok. so she gets off the phone, and finishes making the order. Sort of. First she continued to complain that I was in close to closing. Then she complained that she had to put my fiancee's order through the toaster again because of the time she took to call the owner.

I finished and paid for the food. I would have just left without my order except the order wasn't for me, oh and the fact that I WAS LOCKED IN THE RESTAURANT.
lauraanne9 February 13, 2011
Verbally Abusive Associate
I have endured this place through the inept service, thinking the girl behind the counter was trying. I have endured them running out of soup, cheese, bacon, . even some of the meat for the sandwiches.

Tonight, I was running late and in a hurry, I got there a few minutes before closing time. Lights were still on, the doors were still open, the sign in the window was still on, and the clock behind the counter said I still had 5 minutes. I had my order ready, was going to be quick. The woman behind the counter as I walked rudely snapped "we're closed, so I am not going to make your sandwich". I had intended to walk in and ask if it was ok that I place the order, AND ask her if they had anything that they could make easily because I was aware they were close to closing. After her comment, I replied that it didn't seem the case with the lights on, he doors open and the clock saying it is not closing time yet. She then said "it's close to closing, be quick". I had my order ready, and it was a simple order.

I understand that you want to leave, and my order, if it had been done without her constant litany of complaints, and one insult that she was only making my sandwich because it was clear that Quiznos was the only place I was able to afford, would have taken just about 5 minutes. Instead she.locked the doors so I couldn't leave if I wanted to, and called the owner to tell her that she had a late customer who wanted to place an order. Ummmm...wouldn't it be faster to just make the order? But ok. so she gets off the phone, and finishes making the order. Sort of. First she continued to complain that I was in close to closing. Then she complained that she had to put my fiancee's order through the toaster again because of the time she took to call the owner.

I finished and paid for the food. I would have just left without my order except the order wasn't for me, oh and the fact that I WAS LOCKED IN THE RESTAURANT.
Phil R. November 13, 2010
Annoying commercial!
Quiznos has released yet another annoying ad featuring the singing cats. This commercial is the worst thing on TV next to the McDonald's McRib commercial. The song is really annoying and it makes little kids cry as well as bleeding ears.
Ronald Geske August 29, 2010
Advertisment
You advertisement with cats to sell your product is a very poor attempt to show quality and tie your company to a food product. Did the advertisment dept. get paid for this??????????? If so make them pay it back and call me...
Phil R. August 5, 2010
Annoying commercial
The singing cats are annoying I can't stand their voices. Please Quiznos, change it. While it doesn't keep me from wanting your food, the voices are just plain annoying.
StupidSandwichSocks June 13, 2010
Wraps
I work at a Quizno's. My complaint is in the fact that the corporate guys thought it would be a good idea to change the sandwich wraps to these sleeve things that are oftentimes too small to contain the sandwich, especially since they made the floppy Rosemary bread free and everyone decided they wanted to order it all the time. It's nearly impossible to get a sandwich in there in the speedy time frame we are supposed to do it in, and the sandwich is usually fairly mutilated at the end because of the soggy Rosemary/chicken combos, so customers complain. We can't cut the sandwiches because of this, so customers whine about that too. There have been many occasions where these sleeves have forced us to remake sandwiches because they fell apart to the point where customers wouldn't accept it. It is getting ridiculous, and I know that if the guys in charge had ever attempted to wrap a large sandwich or fit it into these sleeves, they would have thought twice before making them policy.
AMK June 4, 2010
Bad service
Order large italian sub, at 6734 lundys lane, wheres the meat, where are the cups for the peppers and pickles, very very cheep tring to make money buy not giving what the customer wants, bought on may 22, 2010, at 15:31, order number 01367, when i ask about complants i was given a napkin, call number an all i got was a survey big deal where is the customer relations, it would be nice to talk to some about their very cheep service survey, score for the store being cheep 100%' would i return back to this store agin sorry i will not why spen my hard earn money here.
Richard May 21, 2010
Very poor and nasty service
I WENT TO QUIZNOS IN CHESTERFIELD SC IN SIDE OF ALCO STORE I HAVE NEVER HAD SUCH A BAD MEAL THE SERVICE WAS REAL BAD THE MANAGER WAS DRESSED VERY BAD I ORDERED SOUP AND ASKED FOR EXTRA CRACKERS AND THE GIRL ROLLED HER EYES THE RESTROOMS WAS SO NASTY THE GIRL ALSO WIPED HER NOSE WITH THE BACK OF HER HAND AND WAS STILL MAKING SUBS I WILL NEVER RETURN TO THIS PLACE EVER AGAIN I WILL ALSO BE PUTTING A CALL IN TO THE HEATH DEPARTMENT ON THIS MATTER I DONT KNOW WHY QUIZNOS WOULD PUT THERE NAME IN A PLACE THAT NASTY I WILL BE LETTING MY FRIENDS KNOW ABOUT THIS PLACE.
quiznos lover January 30, 2010
Delivery
Im very upset that there aren't any quiznos that deliver to my neighborhood. I am a big quiznos fan and I believe that they are losing alot of business. I have called all of the quiznos stores around my neighborhood in Springfield Gardens, NY, and 1 in particular that is located 10 min away cant even deliver. I dont have a car to drive to any quiznos locations so i try to order and have it delivered but thats not even possible. I hope that this complaint will take affect because Quiznos is my favorite sub shop. Thank You

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