The review is for the Quiznos located at 158 Rolling Rdg Dr State College, PA 16801
(814) 234-3330

I rarely frequent chain restaurants such as this but was asked to meet someone there and I accepted. Upon arriving it became clear quite quickly that cleanliness is not a top priority. There were not a lot of patrons so we thought it would be a quick order and we'd be on our way. Not going to happen. The sub maker screwed up the order in front of us and that delayed the whole process as they could not figure out how they had prepared a "bullet" instead of a regular sub. We were informed that they were out of bacon and tomatoes so if we wanted the sandwich we chose, we'd just have to do without. Ok, no real big deal we thought. Then to the next stage, soup. We were told that they were out of everything but tomato basil of which there was only enough left for 2 bowls. When the cashier told the manager there was no more tomato bail soup left, be brought over a tin of it and slammed it down next to her and told her that if anyone else asks for it, just microwave it. LOL - right in front of us. She glared at him and the obvious tensions with this crew were becoming more and more apparent. So, we finally made it to checkout only to find out that the soda machines did not work and that we would have to pay for the soda/tea/juice from the shelf. Whatever. Ok, so we sit down to a filthy table and dig in. We laughed when we tasted the soup. Watered down Campbells maybe. I don't know. Anyhow, we observed more banter between the staff and the manager. It was sad. We now understand why there was hardly anyone in there during peak lunch hours. If I were the franchise owner, I would put a halt to that immediately.

Today Aug 22 2009 I had ordered 10 different sandwiches for my company. This store did not take online orders, so I had to called in the order by phone. The person that I spoke to he put me on hold for at least 15 minutes and then tell me that I have to come in person to order cause he was busy. Thinking it was lunch hour there must have been lots of customers and a long line. I drove down to the shop to order after hanging up the phone which took less than 5 minutes. I had arrived and there was hardly anyone there no cars in the parking lot. I walk in and there was no line but had 3 employees just standing there. I have order many sandwiches more than once at this store and had no problem ordering on the phone. But today the owner was there and he decides to charge extra for pickles, condiments, and jalapenos. The owner was being cheap and he was charging me at least $0.50 for every each extra things I had asked for. I know asking for extra pickles and condiment anywhere else is FREE. But he had charged me up to extra $5! That is outrageous I argued with the owner that its not fair and that I have to feed 10 coworkers that would like extra condiments. He yells at me FIVE DOLLARS! FIVE DOLLARS!! if you want MORE! Forget that! $5 doesn't grow on trees! Took my sandwiches and left the store. I was so appalled after leaving with my order I called Customer Services to file a complaint cause they did not have an email address and left me on hold. After being on hold for 10 minutes someone finally picks up to says good bye and HANGS UP! I call again and now no one is picking up the phone. I am so angry that I could not eat the sandwich at the end.

The manger of this store has in appropriate conversations of a sexual nature with her teenage employees about their father who is married. The general manager of this franchise feels that it is a personal matter between the store manager and this child's parents. However, this store manager is having these conversations with the child while at work in an "employee - boss" environment. This store manager has also left vulger, profanity filled messages at the home of this child's parent and step-parent, which have been played for the general manager whom has taken no action against the store manager. I only wish I could find the information for the owener of this franchise because I would love to give him a piece of my mind about the caliber of people he chooses to employ as "management". All I know is if I were to behave this way at my place of employment I would certainly not have a job for long. I would suggest not allowing any child to work for these people, it will be nothing but trouble for all involved. On another note due to this I know I will never purchase another item from Quiznos and would suggest that any parent, step-parent or anyone that cares about the emotional and psychological well-being of children do the same. These people need to be shown that they can not be allowed to exploit our children and their emotions.

I agree that the contents of the Quiznos torpedo commercial is disgusting, degrading and inappropriate for viewing. Why must we be subject to such filth? This country is quickly on it way to a downward spiral into moral decay. We are a nation that was built on the principals of faith. God has blessed us with a system of wealth that other countries do not have. We have it printed on our money that we trust in God but God has been kicked out our schools and government. Our children are no longer safe to walk the halls because of terrorism from fellow students. They think it is cool to have tattoo's and be both homosexual and lesbians as well as heterosexual. Now we have to endure food commercials blatantly selling homosexuality. I am a christian and will not support this decay. It is our duty as citizens of this nation to demand moral integrity. If we don't take a stand, we have no right to voice our opinions. Other countries may not have the blessings that we do but morally, we are a poor and sickened nation that is on it's way to ruin.

After receiving the Million Subs promotion coupon, I went to four Quiznos locations only to find that not a single one participated in the promotion. Several friends in other states reported similar experiences. This was a scam to drive traffic to the stores but many franchise owners (yes, they can refuse to participate) did not participate. I for one had never eaten a Quiznos sub, usually going to Blimpie, and after this experience, don't intend to spend any of my hard earned money at any Quiznos.

Short sighted franchise owners turned a marketing opportunity and a chance to earn a loyal customer into an experience sure to drive customers away and generate lots of negative publicity. Good for them!