I'm a vegetarian and visited Quiznos for the first time. I ordered a large sub (on whole wheat bread) with lettuce, tomatoes, olives, onions, mayo and cheese. I was charged $6.89 plus tax, while my friend ordered the same size sub with all the veggies and cheese I ordered plus meat and was charged a little more than $5 plus tax. When I pointed out to the owner, Ron Fontaine, that I was charged $2 more for a sandwich that contained ingredients given away for free on my friend's sub with meat, he made a joke out of it and offered to give me 'extra' lettuce. I told the man he ripped me off, but he continued to laugh and make light of what I was saying, though the woman who actually put the lettuce on my sandwich said she saw my point completely. I should have demanded my money back but I decided to eat the sandwich and make a mental to never enter Quiznos again.

Since I routinely order what amounts to salad on bread, I've noticed Quiznos is really no different than just about every restaurant I've been to. At Subway, I pay $5 and end up paying another .40 cents because I ask for American, Provolone, and Swiss cheese on my veggie sub. The argument there is that I am getting extra cheese because the standard serving is four squares and I end up with 12. Well, when I explain that each cheese is a different item in the case, the person making the sandwich usually points to the surveillance camera and says the owner counts the cheese when he comes in and watches the tape.

I am fed up with these chain restaurants and their huge mark-ups.

I experienced a very rude employee at Store #2040 in Federal Way, WA on Feb 26, 2009. I was the only customer at 10:30am. I ordered two sandwiches, with a coupon for "Buy One, Get One Free". When they went to ring up the coupon, the clerk couldn't read the promotion code on the bottom of the coupon because I had accidentally cut it a little close, cutting off the bottom half of the five digit code. I had the other coupons with me and pieced them together so you could make out the code, but the lady said, "Corporate won't accept that." I asked her if she had a piece of scotch tape, and we could tape it together. She said, "I don't have any tape. Why don't you just use the other coupon." By that time, I was getting a little irritated because she was being so petty. I told her, "Because the coupons are not the same. That one is 'Buy a drink and a sandwich, get a sandwich free'." Then she said, "So you wouldn't pay a $1 to get a free sandwich?". Now I am getting mad. "No! I have a coupon and this is the one I want to use." She said, "I don't HAVE to accept any coupon." So, I said, "I don't HAVE to shop here, " and headed for the door. She yelled after me, "Your sandwiches are ready. Are you going to just waste them?" I told her, "You eat them or throw them away. I don't care." I went to another Quiznos a couple miles away and used the coupon, no problem, but, Rude Quiznos Lady @ Store #2040...hope you enjoyed your lunch. You'll never see me again.

does not honor coupons. posted large on counter. went in today and saw that and WALKED OUT. lost me as a customer.

I'm a vegetarian and visited Quiznos for the first time. I ordered a large sub (on whole wheat bread) with lettuce, tomatoes, olives, onions, mayo and cheese. I was charged $6.89 plus tax, while my friend ordered the same size sub with all the veggies and cheese I ordered plus meat and was charged a little more than $5 plus tax. When I pointed out to the owner, Ron Fontaine, that I was charged $2 more for a sandwich that contained ingredients given away for free on my friend's sub with meat, he made a joke out of it and offered to give me 'extra' lettuce. I told the man he ripped me off, but he continued to laugh and make light of what I was saying, though the woman who actually put the lettuce on my sandwich said she saw my point completely. I should have demanded my money back but I decided to eat the sandwich and make a mental to never enter Quiznos again.

Since I routinely order what amounts to salad on bread, I've noticed Quiznos is really no different than just about every restaurant I've been to. At Subway, I pay $5 and end up paying another .40 cents because I ask for American, Provolone, and Swiss cheese on my veggie sub. The argument there is that I am getting extra cheese because the standard serving is four squares and I end up with 12. Well, when I explain that each cheese is a different item in the case, the person making the sandwich usually points to the surveillance camera and says the owner counts the cheese when he comes in and watches the tape.

I am fed up with these chain restaurants and their huge mark-ups.

My daughter worked for the Quiznos in the Towncenter of Kingwood, Texas and was subjected to very acute verbal abuse by the owner on a daily basis. He puts down his employees in a demeaning, irrespectful fassion. I have never witnessed such intolearable behavior by an employer and I will never again enter that store and will encourage all my family, friends and aquaintaces to never go there.

Regards,
Michael Batista
3143 Glade Springs Dr.
Kingwood, Texas 77339
(281)726-2913