I am writing this complaint about "text challenge" company
I started to receive text messages in the form of quizzes almost daily. they came in. Never did they indicate that this was a text message that I was going to be charged for nor did they send a message explaining how to stop the messages. August 5 2010-08-05 after reviewing my fido bill, I found that I was being billed $2.00 a text, almost daily. I called fido and they gave me a number to call. Once you call the number the first option is to cancel the subscription, which I found interesting as this must be the bulk of the calls coming from unsuspecting people like myself. . I then proceeded to call and speak to a customer service rep. I explained the situation and she indicated that i had given them my cell number and had subscribed to their service online which i never did, I was being billed $2.00 a message. She also said that every second message (if you opened it) had a detailed message of how to stop these charges. I explained to her that I was receiving messages almost daily and that the charge was $2.00 a text as per my fido bill. She argued that it was $2.00 a text. she did not seem to know which scam they where running. I also asked her if the call was being recorded as I would want to pursue this issue. She gave me the following email [email protected] to complain to him.
Thanks,
Bushra / [email protected]