PLEASE READ TO THE END. I wont bother boring you with details. Lets say I spent over 50 minutes on the phone with a very angering customer service representative. She made an agreement with me on a late bill which I'd never received to credit $200 to my account and get services reconnected. She took money out of my account in the spirit of carrying out this verbal agreement, and after being passed around a bit and hung up on, she called me back to tell me that I'm compelled to keep my end of the deal, but her company is not. I still owe the money that was supposed to be credited, and they basically weaseled $59.00 from me. This is illegal to the best of my knowledge, taking money and then backing out of a verbal agreement, and I have no doubt that the recording of the conversation will be lost, should I happen to take this to court. I WOULD VERY MUCH LIKE TO ASSESS THE POSSIBILITY OF A CLASS ACTION LAW SUIT. If anyone reading on this company, or any posters to this subject have material evidence they could submit to a court case, please contact me detailing what evidence you could contribute. Please use the subject "QWEST INFO" and send an email with an itemization of your evidence and an explanation of events that transpired to [email protected]. I'm not sure what it'll take to get this started, but the more I get, the better, I'm sure. I have a strong sense of ethics and these people are an offense to my senses. I'd appreciate any help I can get in cleaning up their act. Thanks.

Oh and you're welcome to remain annonymous. At this time, it's late in the evening, I will consult a lawyer soon, but have not been able to speak to one yet, and I hope to use your submissions to help him or her evaluate the case's chances.