on march 4 between 10 and 1030 am i tried one of the pumps and wouldnt clear so went in and spoke wth the clerk and she said she had cleared it so went back and still wouldnt work so she said she had cleared it and to go to another pump, it was a really busy time, so did and got my receipt but now am chaged and additional charge of 20.04 on the first pump, Have been twice to see the mgr but never there so left my # and he hasnt called me.called my credit card compamy and they suggested try to resolve it with the staion but cant see the mahr and the clerks are really nice but they dont have use of the computer, So dont know where to turn.I can meet with the mgr any time if know when he wii be there.If dnto hear from anyone in 10 days with have to dispute it on my card.I enjoy going there because I feel safe and i am 84 so thats a big plus for me.Thanks

I stopped at a raceway gas station on mercury blvd in Hampton. I usually get my gas at the raceway on armistead. As I went to put in my credit card there was a faded sign that stated no credit or debit. I went into the store and gave the clerk $40 and said pump 1 please. As I was leaving she yelled, what pump? again I said pump 1. I went to the car, put the hose in the tank and tried to pump the gas. nothing. I went back inside and asked them to put on pump 1. The woman who was going in and out of English and an Asian language told me 'pump broken'. I said if it is broken please put a sign on it. Then she started giving me a hard time, took my money, threw it at me and told me she wouldn't sell me gas and to go somewhere else. I told her no. I was going to get gas. I also told her perhaps in her country she could give lip to a customer and yell at them, but not here. She started yelling at me saying what country? what country? I told her I was going to get gas and I would move to pump 3. Then all of a sudden she said pump 1 was working. Her and another younger woman, who spoke better English were rude. I was angry and demanded the name of the owner, their telephone number. The older woman refused and said at first she was the owner, then she said she was the manager and then she said she just worked there. I told them, including the young Indian Asian boy who was stuffing his face with candy the entire time I was standing there I was not done with them, and walked out.

I have never been treated so rudely in any gas station in my life as I was in this gas station. I will be sure to tell everyone about the incident . - and if there is a way to find a corporate office, I will, along with posting this on every complaint site I can find.

On Thursday, September 11 at approx. 8:30 PM, I paid $3.23/gallon cash. Then as I was passing by on Sunday, September, 14, the same gas station was asking $3.49 a gallon. The price per barrell has been on the decline and is finally below $100 and yet the price at this station increased $.26 over the weekend. This is gouging at it's finest. Gas station owners are supposed to be charging us for what they paid for the gas. Does this station want me to believe that during decline oil prices, their cost went up $.26 from Thursday to Saturday. I would love to demand to see a delivery sheet from this station owner to show that their cost went up, between those dates and prove to me that they were not taking advantage of Hurricane Ike.

On Thursday, September 11 at approx. 8:30 PM, I paid $3.23/gallon cash. Then as I was passing by on Sunday, September, 14, the same gas station was asking $3.49 a gallon. The price per barrell has been on the decline and is finally below $100 and yet the price at this station increased $.26 over the weekend. This is gouging at it's finest. Gas station owners are supposed to be charging us for what they paid for the gas. Does this station want me to believe that during decline oil prices, their cost went up $.26 from Thursday to Saturday. I would love to demand to see a delivery sheet from this station owner to show that their cost went up, between those dates and prove to me that they were not taking advantage of Hurricane Ike.