Our home was badly damaged in the severe hailstorm on March 6th 2010. 11weeks have gone by and RACV continue to send assessors around (4 to this time) but refuse to provide us with any information.It appears they do not want to accept any quotes provided. Our roof leaks severely every time it rains- effecting our electricals and plaster, getting worse all the time.
Every time we make contact with RACV we are given an assurance the person responsible for dealing with our claim will return our call. This has not happened- not 1 call in 11 weeks.