I went into radio shack looking for a wireless jack to use in the virgin islands, i was offered the t-mobile usb jack by (rep) Len, who did not inform me that the airtime was nonrefundable after 30 minutes. Mind you he (Len) tried to activate it in the store and could not get it activated. I was then told to call in and activate with t-mobile. I got home, called T-Mobile and was told that the service for wireless internet does not work in the Virdin Islands. I was told by the T-Mobile rep to return my items to the store that I purchased from. When I went to return the connect jack and the airtime card, I was informed that it was not able to be refunded, because it was past 30 minutes.
The box was not open, I have no account with T-Mobile, I paid $50 for airtime that I can do nothing with. When I went into the store, and asked questions, I was shown a number for their district office, that they said that I need to call. In which I called while standing right there in the store. I was given another number for a voicemail, in which I did leave a message. I called T-Mobile and was told that I would need to get the refund from the store being that I did not purchase through them. I called T-Mobile 5 times and was told the same thing by 5 different agents. But guess what? I am still $50 out of pocket. So I am going to complain every day until I get this matter resolved.

My Reciept number is 374147
Store of purchase:
Radio Shack 01-8945
Universal Plaza
5411 N University Dr.
Lauderhill, Fl 33351-5028
(954)749-2411