I WAS SO HAPPY TO BE EXCEPTED SO I WENT WITHIN THE WEEK AND MY FIRST PHNE WAS DEFECTIVE A RAZOR I HAD 3 DAYS, (2)THEN I BOUGHT NETBOOK HP PAVILLION DV2 IT WAS A DISPLAY THE DAY AFTER THANKSGIVING, BLACK FRIDAY, THE COMPUTER WAS REPLACED AS I WAS TOLD THEY HAD SEVERAL NEW ONES, THEY SWPED IT OUT WELL THE2ND (THE NEWONE) STILL HAD ALL THE RADIOSHACK FILES, I RESTORED TO FACTORY .THEN IT WENT BLANK, SO BY FEB. I WAS GETTING ONE THAT CAME FROM LUFKIN, ALL MANAGEMENT HAD BEEN CHANGED SO ONE EMPLOYEE IS STILL THERE I EVEN SENT TO HP THROUGH CEO MARK HURD, AFTER A MONTH I GOT IT BACK THE SAME WAY ..NOW ASSURRION IS SAYING THERE WAS MOISTURE AND AFTER 3 LAPTOPS INSINCE THHANKSGIVING I STILL HAVE NO LAPTOP I ALSO WASTERMINATED MY SEIRRA BY THE SPRINT CO. NOW BECAUSE ALL OF THIS I HAVE SPOKEN TO SEVERAL ATTORNEYS AND I HAVE BEEN SO OVERCHARGED .. I AM GOING TO REPORT TO THE BBB AND THEN I AM FILING CHARGES FOR SELLING BAD EQUIPMENT, THE MENTAL STRESS AND THE COMPLETE DISREGUARD TO DO HAS THEY SAY ..I AM VERY SERIOUS FALSE ADVERTISEMENT AND MIS LEADING ME AND NOW MY DAUGHTER I JUST PURCHASED HER ACAMERA IN LATE MAY AND NOW IT HAS BEEN STOLEN OR LOST ... I REGRET THAT I HAVE GONE OUT OF MY WAY TO BE PATIENT, BUT IN ALMOST A YEAR I HAVE HAD 3 LEMON NET BOOKS AND MISPLACED SEIRRA ADAPTER AND I HAVENT HAD THE USE OF ANY OF MY EQUIPMENT 90 DAYS WITH OUT BEING FIXED NOR REPLACED .. BUT I PROMISE I HAVE MORE GROUNDS FOR SUING AND WITNESSES TOO... I HAVE BEEN OVERCHARGE SOLD SHOTY EQUIPMENT, AND I HAVE NOW BY MY DR. ON ANTIDEPRESSENTS AND ZANAX ..I EXSP;ECT THAT IF THIESE ISSUES ARE NOT RECTIFIED INTHE NEXT 10 DAY'S I ONLY HAVE TO SIGN OFF TO START LAWSUIT, REPORT TO THE BBB. AND FOR ALL THE STRESS.. I KNOW MY RIGHTS AND, FIGHTING THE PUBLIC UTILITY COMMISSION OVER RELIANT . 2YRS AND I WON .. AGAIN I EXSPECT REPLACEMENT AND TO BE REIMBURST FOR THEIR TERMINATING MY SERVICES WITH OUT PERSONAL REQUEST FROM MYSELF ...FRAUD AND NOT DISCLOSING THE OTHER 2 NETBOOKS OBVIOUSLY WERE NOT NEW. I AM EXSPECTING RESULTS NOLATER THAN TEN DAYS OR I WILL REPORT TO ANY AND OR ANYONE THAT CAN SHUT AT LEAST THAT STORE DOWN. I HAVE NO RESPECT SYMPATHY OR THE DESIRE TO KEEP BEING LIED TO. SINCERELY, JOHANNA COWAN