I Sgt Rohtash Yadav serving in Indian Air Force and deployed to Air Force Sringar reseved a berth in current counter form New Delhi to Chennai on 13 Aug 10.I was in service uniform tagged national flag on pocket. I have to get reservation on any train available. So approched to the current counter.Intially I was told that there was not even a single birth available. Then I requested to check the possibility, then the dealing person told that there is a berth available in 2nd AC. I agreed to travel in 2nd AC. He has charged 2260 instead of 1960[as in the ticket]. I do no where that Rs 300 gone. I may please be refunded the excess money charged by the dealing person and disciplinery action is to be taken agaist the concern individual. I know the name of the individual because there was name tab available on the counter. At present am not disclosing the individual identity. I think that railway can find out the man by its own way.

Date of journey 13/8/2010
PNR No. 241-0119153
Ticket No. 08890113
Destination New Delhi To Chennai
Ticket booked from New Delhi current counter
Train no. 2616
I may please be refunded Rs300 or the receipt of Rs 300 is to forwarded because i feel that either myself or railway is cheated by the individual on the following Adress
Sgt Rohtash Yadav
Logistics Section
1 Wing Air Force
c/o 56 APO.

hcl product number bo86a4093821
hcl product number 7096a4002053
hcl product number b086a4093820

Southern Railways stopped advance issue of short distance tkts since last two months stating some fraud as reason for the same.This has resulted in hardship for passengers to wait for long duration waiting at ticket counters especially at majors stations.This will force people to travel without tkts when they cannot get tickets.No extra counters have been opened nor extra facilities provided to purchase tickets.For fraud committed by some fraudsters why should railways penalise the innocent majority travelling public.It is almost like the malayalam proverb "to burn a house to catch a mouse".Railway is hence requested to restore the advance ticket issue upto 200kms early.

Dear Sir, 4.30 am, 2/12/07,reservation.

Your reservation counters have a separate enquiry counter which usually has heavy rush...I sugest you to have multiple computers at the reservation counter which can give all the necessary information on only the indian railway reservations.
Also all the reservation counters staff should have the obligation of giving any information desired by the customer quickly so it is recomended to rename all the counters as reservation/enquiry counters.
As such at the present since there are separate enquiry counters,the reservation counter staff have no obligation for giving any information but for asking the customer to go to the enquiry counter.
I strongly believe that for reservation counters at the senior citizen/women/Handicap counters should be renamed as reservation/enquiry counters immediatly.