RainSoft
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Category: Miscellaneous
Contact Information United States
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RainSoft Reviews
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do it myself
January 23, 2010
NEED TO KNOW
RAINSOFT IS NOTHING MORE THAN A COMPANY RUN BY DRUG DEALERS AND RACKETEERS HOW HOME DEPOT GOT UP WITH THESE CROOKS ILL NEVER KNOW. 8000.00 FOR WHAT I PUT IN MYSELF WITH A BETTER WARRANTY FOR 1350.00.THE CREDIT COMPANY THEY USE SLAPS A SECOND <YES> MORTGAGE ON WHAT HOME YOU`LL HAVE LEFT AFTER THE SALT EATS AWAY AT YOUR PIPES AND APPLIANCES...WISE UP AMERICA I DID
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NasH78I
January 12, 2010
Bad service
About one year ago I had a rainsoft water softener installed in my home . When the salesman came to my house he went on and on to tell me how rainsoft is all about costomer satistfaction and is in such good standing with the bbb showing a great number of endorsements corperations that currently used there product.It seemed like a great investment that would protect my houses plumbing not to mention all the other perks(which are not entirely true)
it was to my great dissapointment that the installation of the reverse osmosis filter under the kitchen sink was very poorly installed in a very unworkman like manor causeing the cupboard floor to collapse under the wieght of the tank after the particalboard had been saturated with water over a long period of time rainsoft is not excepting responsability at this time perhaps others would like to start a class action suit.
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Gayle Murphy
December 10, 2009
Guarantee
In May 2009 we moved from a house in Sanford, Florida to Orlando, Florida . We had to downsize to the economy to a trailer on real property, and it has a well. WE bought our old rainsoft equipment from our house to see if we could fix it work out here. No problem said rainsoft, but they would have to refurbish a few things, and add a carbon tower to the tune of $1, 600.00. with a guarantee of a year . Well it is now December 2009, and we have had at least 8 service calls, 3 pumps, and still no good water. My husband has been out of work for a year and a half, and i am disabled so there is no money in fact we had to borrow the money for this equipment.They came out today and informed us that the system was put in wrong, and that it will keep on breaking down, and that we had 2 options one would be $350.00 and the other would be $2.200.00.and there is still 6 months left on the guarantee.It is not our fault that their service people don't know what they are doing. It is like we just threw $1, 600.00 on the ground. We are on a fixed income, and can't afford this we haven't even paid back the $1, 600.00 yet .If you are looking to buy anything from Rainsoft BEWARE!!!
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Tired
March 31, 2009
Incompentence and Mistakes
I also was drawn in my the sweepstakes at Home Depot.
The salesman's speel is 2 hours long if you let him in. It's high pressure. He won't leave. We needed a water treatment because of our well so we purchased it for that reason. The company opens up TWO lines of credit for the sale. I didn't find out it was on my credit until I printed my report recently and saw it on there. I called Rainsoft and asked them to take care of it and get American FINCO off my credit so that it doesn't show an open and closed account on my credit and they told me to call FINCO. I said I didn't open the account. Your company did. The lady said, "No we didn't." So I asked her, "Well, who did?" Morons. It's been like this since we purchased this product. Just get a Brita.
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Axel
March 12, 2009
Scam
My husband was at Home Depot, waiting for an interview and saw the sign about entering your sweepstakes to win a $1000 gift card. So, he filled it out. Several weeks later we get a call from Rain Soft and they said in order for us to officially be entered into the Home Depot contest we had to get our water tested. Then, she said after we get our water tested they will send us a $20 gift card. She said they are performing water testing in our neighborhood. I asked her if they were going to try and sell us something and she said NO. We'll when the guy comes from Rain Soft to test our water that was fine but then he went on and on and on trying to sell us their Rain Soft water system. We couldn't get him to stop and we had told him our financial situation and that we couldn't afford to by Rain Soft. See, my husband lost his construction company and has been out of work for over a year. We are struggling to save our house and buy groceries, but this sales guy from Rain Soft kept pressuring us to buy their system. It took forever to get the guy to leave. We told him that we don't and can't buy anything and that the lady who scheduled the visit said they were just testing our water and were not going to try to sell us anything. Anyway, Rain Soft misled us to just weasle their way into our house under faulse pretence. Is this a company you want to do business with? Oh, ya.. and the $20 gift card we were suppose to get for getting our water tested, that was also missleading. We got a coupon in the mail from Home Depot that said if you spend $150 you'll get $20 off. That is not a $20 gift card in my eyes. The whole thing was such an aweful experience. We would never intentionally invite a sales person into our home. We can't even afford to buy groceries, come on! Then, when we say NO, this guy won't take NO for an answer and leave our house. This experience left a discusting tast in our mouths about Home Depot. It was a very shady thing to do. All my husband wanted to do was enter your contest for the $1000 gift card. We are serioulsy considering taking our future business to Lowes moving forward and we've already started telling our friends about this aweful experience.
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Brenda Jones
February 4, 2009
Beware
I call rainsoft to come and get there product on third business day three times that day before midnight they would not let me to speak nobody about my problem they waited until next day to call me back and said was to late to for them to come get product so they refuse to help me I very upset with product water is very clouded and taste bad after they put it in then they sent me a gas card I to mail back in with a check 4.00 that is not right your suppose be giving away.
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November 20, 2008
Phsycotic Salesmen
Free water test!
Be warned:
Mr. Rainsoft just left my house about two hours ago.
(With his Tail between his legs)
I had no choice but to escort him off my property.
Major ASSHOLE!
I almost went for my shotgun.
I now have it loaded next me just in case he returns.
My wife is frieked out and I'm pissed.
God help the next rainsoft representative who approaches me!
I will NEVER allow another salesmen into my home again.
Do your research and you will see.
Many others just like me!
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October 21, 2008
Waste of money
I've had the system for 6 years and have averaged at least 3 service calls a year. The system just doesn't work reliably and when it does, the cost of maintenance is excessive. I am using 75 lbs of salt and 5 gallons of bleach each month. None of my neighbors using other systems use anything like those amounts.
The network is dealer only. When I attempted to contact the corporate office for help, I was told that they were only the manufacturer and offered no support. This has been one of the biggest wastes of money ever - stay away from Rainsoft!
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August 24, 2008
Misrepresentation
Sales person had scam drawing that didn't identify their company, at Home Depot. High pressure sales person gave lengthy demo and was abusive then provided me with a fake home depot gift card offer. Beware of these people! They don't give you name of company or products until right in your home, they tell you have to commit right now or forfeit their "special discount offer". They do not give you a business card or any brochures on products. They just take advantage of people with this slick slam-dunk sales tactics. What horrible scammers! Who cares that their product is overpriced and ineffective (check the net) Just a bad business, run by bad people and con-artists.
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July 21, 2008
Bad product service
Rainsoft is a TERRIBLE service. There is no information about the service after you buy it. Everytime you need someone to come and check the water (Very often for my house) you have to pay $ 110.00 and you still may not have it fixed. You have to pay a lot per month for nothing. I DO NOT recommend no one to buy this product.
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