Raintree Resorts International

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Category: Travel

Contact Information
PO Box 33370, Las Vegas, Nevada, United States

Phone number: 800-424-6532
raintreevacationclub.com

Raintree Resorts International Reviews

Mike Germann June 20, 2009
Special Assessment
Levy of a special assessment with no contractual obligation to fulfill planned improvements to the resorts.

Email sent to RVC special assessment email address awaiting response:

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Dear Sirs:

We received the special assessment letter and invoice through the U.S. Mail.

The letter states this assessment is required to make improvements desired by the members, but it does not state that these specific improvements will be accomplished, only that you "plan to undertake" them with no timetable for completion.

What guarantee do we have these funds will be used to make these improvements? What is the timetable to complete these improvements?

In the past, we have witnessed an inordinate amount of funds expended unsuccessfully in marketing efforts by paying prospective buyer to attend a "presentation" at the resorts. Matter of fact, we could not use el Set at Cabo in the mornings because it was reserved to entertain prospective buyers. Club members were inconvenienced at the expense of these sales efforts!

The past two years, I came to the club lobby and used the wireless access every morning... While checking my email, I witnessed this first hand along with a lot of other early rising club members. Remarks were made poolside as the deteriorating conditions of the club units and reduction of amenities available to the members on the club side of the resort.

I must ask if this practice is going to continue? What guarantees us club members that these funds once raised will be used solely for the purposes stated in the mailing?

I would appreciate a formal response signed by Douglas Beech, CEO, Raintree International, LLC. In addition, I would appreciate some sort of a binding document coinciding with the payment of this Special Assessment.

Thank you,

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