Never buy a timeshare from Raintree Vacation Club. We were scammed by them during the sales presentation through lies, half-truths, innuendo, and the withholding of key information. We were told by the sales rep (scam artist) that maintennace fees could not, by law, increase more than 2-3% per year. Last year, Raintree jacked theirannual fee by 25%! They also imposed a Special Assessment of $880. on everyone, probably because the recession has led to fewer new sales. There is no mention of special assessments in the contract and the salesman never mentioned them. When we were late in paying this year's annual fee (25% higher than last years), we were subjected to threatening letters from their agent, RCI Contact Solutions. They are imposing a 10.5% penalty PER MONTH on us! That's 126% interest per year! Federal law states that enything over 24% is usuary. These extortionists are five times over the Federal limit! I urge you to write the Justice Department (the U. S. Attorney General) if you too have been scammed or threatened by these people. I am!

The special assessment is ridiculous with the economy they way it is. Members should have been able to vote on this issue, rather than having it shoved down our throats.

We have been owners of the Club Regina Cancun for 10 years. It was then bought out by Raintree. They asked us for more money to join the club and we said no so we continue to use Club Regina resorts. In July of 2009 the special assessment came out to do many upgrades in multiple resorts and we have been asked to pay for this. This is nowhere in our contract. We do not want to pay this.
We are to pay maintenance fees only, which by the way have gone up tremendously from $500 for a 2 bedroom to $900. or more! The maintenance fees should be covering these upgrades! Mrs. Nolan from NJ

Ireceived a special assessement for $666.00 in June to be paid starting in July. I have owned at Club Regina, Puert Vallarta, Mexico for about 16 years and own outright. In that time my maintenance fees have gone up almost 40%. I was told at time of purchase by Mr. Jose Noe that the maintenace fees covered all maintenance and upgrades. I owned timeshares elsewhere and this has always been the case except for one in Florida that was hit by a hurricane and a small special assessment was made of everyone to repair some hurricane damage. That was reasonable. The have sent me 2 notices. I e-mailed them and faxed them agreeing to have the money come from my checking account on a monthly basis for 6 months. I have not heard back from them, but to remind me I have to pay this assessment beginning July 15th (today). There is no phone number to call nor is there a person to talk to. What have they done with the information I have already sent twice to them? The assessment makes me seriously wonder if they are meeting their fiduciary responsibilities to their members. WHERE ARE ALL THE MAINTENANCE MONIES GOING OVER THE YEARS AND HOW ARE THEY BEING SPENT AND ON WHAT. WHO OVERSEES ALL THIS? I am very suspicious and disgusted with Raintree. When I purchased my condo Raintree was not involved, only RCI and the Westin Corp. Since Raintree came in I have been treated like an unwanted stepchild since I did not buy from them and do not have full Raintree priveledges. This is disgusting! They say I do not have enough points!!! My original contract was not based on points, but weeks. They changed the rules and left me like a dog begging for scraps and now they want more money. I'm disgusted with them. Only thing is...I like my condo.

6/25/2009
Hello everyone,

Are we all in agreement that Raintree is out of line with this special assessment fee being charged and due July 15th?? Have you written to the Texas State Attorney General about this nonsense?

Are you in agreement, that since this property is in Mexico, we are NOT owners but Right To Use Members or renters?

Thank you and please respond.

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