RAK BANK
| 5 stars | | (0) |
|---|
| 4 stars | | (0) |
|---|
| 3 stars | | (0) |
|---|
| 2 stars | | (0) |
|---|
| 1 stars | | (9) |
|---|
|
Category: Business & Finances
Contact Information
United Arab Emirates
|
RAK BANK Reviews
|
SHIROMI
June 25, 2011
credit card staetment
month of June i did not received my credit card statement .my name is champika shiromi Fernando.my TP number 050 9881168.
|
|
|
Risiuae
February 28, 2011
Harrasment by Collection Department
I am customer of RAK Bank. A local bank in UAE. I got delayed in two installments and the bank started harrasing me. This is a true story. First they started calling my parents in the home country and threatened them that I will be taken into custody by CID. The bank personnel inform all my salary data to another number in my home country (which I gave at the time of taking the loan). Whole relatives in my home country got panicked and my poor mother fainted twice and taken to hospital. Not only that they inform all my personnel data to the person which I gave as reference. Then they started on me. Twice they came to my office. Believe me or not they talked to my collegues in the office and asked them to collect money for me otherwise I will be taken to jail. The most unfortunate thing happen when they talked to my 09 year old daugheter and my wife in UAE and threatened them that I will be taken to jail. I had to consult a doctor and treat my wife to treat the after effect. There is no rule. They spoil the personnel life and social life of customers. Once I asked the bank if they are authorized to do so. Sometimes what they do is they promise they will help to restructure the loan facility and pay by borrowing freinds. Once I did that and when I go to the bank office they said they are not aware of such and promise they will check. Never happened. They have brought our familiy into chaos. There is no rule. I am still on the job, and I will finish the loan go out of this hell.
|
|
|
silver007
January 31, 2011
Very rude Employees
First of RAK Bank was from the first choices for me when I cam to UAE (2007), I heard a very good feed back about there treatment with costumers, and I paid every single payment on time, recently on of my friends in the office (pregnant) got a call from one of there employee (collection department) his name was ABD AL KAREEM (Egyptian)he talked in a very rude way with her for one of her late payment (she paid 300Dhs from 500Dhs) she replayed on him in a very polite way, BUT he was threaten her on the phone in a very an polite and rude way, she cried and told him that she paid already 300Dhs, there was no reply from him but threatening and RUDE, she closed the phone and start to cry.
when he rang again I told her to give me the phone to talk to him, I was talking with him in a very very polite way, he told me to give him my friend and not to talk to him, I told him if you want the payment I have the receipt and I was telling him the details, he asked me to talk to her again in a very rude way again, I told him that she is pregnant and crying and that he can talk to me, he insisted and told me, I SWEAR IF SHE IS NOT GOING TO TALK TO ME I WILL DO ALL KIND OF PROCEDURES THAT IT WILL HARM HER and will make her pay, realy I couldn't keep my temper and told him, I will close the phone and next time if you will talk in a polite way we will reply, you are working in a very respectful Bank, and your attitude reflect the Bank reputation, and I closed the phone.
he called her more than 11 times again but she did't reply on him, since that we respect RAK Bank but we don't respect the way that they are treating there COSTUMERS.
I hop RAK Bank Administration will see this complaint, and do there best to APPLY there (to be the customers first choice).
|
|
|
saiyed ashid
January 25, 2011
harassment
i am holding credit card and every month i am paying peopel from collection dept call and talk such rudely that it is unaccepable that this is bank or fish market are they bankes or fisherman, they call peopel Hammar (donkey) we will slap you if you dnnt pay now at this moment . how can a bank employ such staff who dnt no to talk . this is how bank works like grocery . i have their numbers 0097155-2830014. 0097147056444. and their incharge 009714 2930475 whom you talk and ther will be no response, there is big comunication gape, waste part in banking .
|
|
|
Rakidiots
December 21, 2010
Foolish Credit Cards
I had a credit card with RAK BANK when I was in Dubai. This customer care idiots really do not know how to speak at all.They threaten as well even for a minimum payment of AED 350. One fine day I really kept long outstanding and ran away and came back to my country. I had to do this simply bcoz of this collection dept ppl.Thanks Rak bank I grabbed alot from your bank. Bye bye..hu hu ha ha
|
|
|
ABDUL WAHAB BASHA
December 20, 2010
Unprofessional Staff
Dear Sir/Madam
Let me Introduce my self, Abdul Wahab, Sharjah, from past one year I have been using RAK Credit card and doing the payment on time, but unfortunately from last three month I am delaying my payment only because I have no job, the CUSTOMER CARE Peoples are the WORST People of RAK BANK, they take their customer for granted, one of the customer care person name Ali working in Al Nihal building in QUSAIS call my wife yesterday from his direct No.04-7056454(1.18pm till 1.30pm) regarding the same but she clearly explained the situation and promised him that the payment will be done by the end of this month.Despite explaining the problem this guy started abusing her using unwanted words which you can retrieve from the recorded tape.She was so embarrassed and kept on requesting him to reduce his voice but this stupid person never did so.My concern is the way he was talking was totally unprofessional and specially with the ladies which is unacceptable. Is this the way RAK Bank teach and train their staff to deal with their customer? She told him I will complain to your higher Dept, but in return he told her even if i complain to their seniors it wont be any use, this is the way they talk, I SUGGEST OTHERS NOT TO DEAL WITH RAK BANK THE WORST BANK IN UAE, VERY DISAPPOINTING & BAD EXPERIENCE WITH RAK BANK
I NEED A PROPER EXPLANATION FROM THE MANAGER ON THIS REGARD
Abdul Wahab
050-3646010
|
|
|
Lalitha Salim Kumar
October 17, 2010
Not Able to input Pass Code
Dear / Madam,
With regard to my credit card account(number 5124037943986002), i was trying to set up the online registration process. It asked me to input pass code in order to proceed with the registration but i am currently in India and had to give my Dubai GSM mobile number(0506365062). I need urgent access to view my statement online, please email your response to [email protected].
Regards
Lalitha Salim Kumar |
|
|
justcomplint
December 4, 2009
New way of getting money
Hi
I setteled the amount I need to pay to RAK bank from India 2.5 years back...Bank agreed to discount the amount of 500 dhms and I paid rest of the amount in US dollars...it was 4000 UAE dhirms
Now the bank came back asked for another payment of 4000 Dhs saying it aggregated to that amount...An agency in Cochin is carriying out this...
So please be aware of any RAK bank sttelements you make through India you cant trust thease guys its all scam...And how these people operate with Credit cards
I have complete bill with me for my older payment
|
|
|
Aby3782
November 9, 2009
Credit Card Repayment
I had credit card with RAK Bank in UAE when i was working in Abu Dhabi and due to bad sponsor and bad management I had to leave the country that too they made me to leave the country in bad way for which i am banned in the country for furthur jobs. Due to which i had financial crises for many months and i was unable to make payments for the credit card.
I had emailed them several times that i can make the payment in installment or i can pay them in EMI which is accepted in every bank in but RAK says they won't accept the payment like this, and they want all the money in one shot, which is literally not possible for my at my current situation. I requested them many time, and i had some payments as well but this bank despite of knowing all the situation are imposing interest further and making the things critical for me, and now a days they started threatening me for making the payments. And even my Old Parents are suffering because of all this mess created by bank. I tried to contact senior officials in the bank but never got there contact ids.
I am writing here hoping to get some help from here, I never said no from making payment only thing i require is some time may be of 4-5 months and they should roll back the interest rates imposed on me so that i can make the payment for the actual i had spend which could be in benefit of both.
Credit card No : 5239266899526007
Bank : RAK Bank
UAE
Regards
Aby George
|
|
RECENTLY UPDATED REVIEWS
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
Escort ladyluck Frankfurt
Bulk SMS Gateway in UAE | Best Bulk SMS Service In UAE
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|
