Ralph's

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Category: Business & Finances

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United States

ralphs.com

Ralph's Reviews

Slogan September 28, 2009
Unauthorized charges
I have noticed that Ralph's store almost every week would have an item on sale for an excellent price, and the same item nearby for a regular, or even sale price, much higher than in the other location. Then when you buy the item it is charged at a full price, 2-3 times higher, and they hope you'd accept that. If you do not, they do a "price check" and tell you - "look, this item is on sale for $9.99, not $3.79". The item is exactly the same, volume/brand/quantity/ID number. But, they say, " we are out of " the cheaper one. Or "the quantity is wrong". But now they are so bold that everything is the same but they just don't give you and explanation. I have watched this happen to poor senior citizens that are forced to give their last penny to get the medicine they need, that costs them triple of what they came to the store ready to pay. And now it happened to me several times - and all they say -"We can give you a 1800 number to call" - and which idiot is going to call such a number to waste another hour out of their life. Even homeless value their time and emotional life more that speaking to a computer about "leaving a customer comment" for 30 minutes.

THIS IS AN OBVIOUS SCAM, NOT AN INNOCENT MISTAKE, AND WE ALL KNOW THAT. THIS HAPPENED MORE TIMES TO US IN THE LAST COUPLE OF YEARS THAN IN ALL OF OUR LIVES BEFORE. WE SHOULD NOT JUST TAKE IT BUT NEED TO SPEAK UP.

I, PERSONALLY, WILL AVOID PLACES LIKE THAT, AND WILL SPEAK FOR THE WEAK AND POOR PEOPLE I SEE COUNTING PENNIES TO PAY UP TO RICH FAT SUPERMARKETS.

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