Rangeland RV

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Balzac, Alberta, Canada

Rangeland RV Reviews

V Baxter June 3, 2011

Extremely Poor Service

Rangeland RV is the shadiest and worse company I have ever purchased from. I purchased a holiday trailer from them and have had nothing but problems ever since. The sales associates are just out to make money and don't care about their clients. The service department is lazy and rude. This list of incomplete work and un-delivered promises is long. The biggest problem I am having is getting Rangeland to complete their warranty work. From scratched sinks, to peeling decals, to stained carpet upon initial purchase, Rangeland has been lazy and negligent in completing their in-house warranty promises. 3 months after my purchase, I took my trailer to Rangeland to get these cosmetic issues fixed as per their in house one year warranty. They kept my trailer for more than 8 months and did NOTHING! When I asked then again to fix these issues, they had the nerve to tell me they wouldn't fix them because my year was up! It is now 2 years later and Rangeland still refuses to do the work they said they would do and continue to give me the run around. I strongly urge anyone even looking at holiday trailers to bypass Rangeland RV completely!

Calgary Campers May 19, 2011

Worst Service Department

I am posting this to save people grief and frustration when deciding if to purchase a trailer from Rangeland RV. This company had our brand new trailer and work was not professional. We paid for them to install 2 solar panels and one was not installed correctly. Upon picking up the trailer, and towing home for use, a solar panel ripped off the roof, and left 4 holes in the roof. The solar panel was destroyed. We then took the trailer back in to be fixed, and they will not fix the roof or replace the solar panel. This was their fault and the solar panel was installed into 1/8 inch of boarding not a beam. Are their techs even sure of what they are doing? They have been unorganized and forgot that they even had our trailer in the past year to be fixed for other things prior to this latest event. Our trailer is brand new, and had many issues that the company did not even fix properly/effectively. I would highly recommend that no one purchases a trailer from this company, as it has been nothing but a frustration and disappointment in dealing with them. Our friends had bought a used trailer from them with extended warranty and have since had several problems with a leak in the trailer. They have not fixed it either and have been unable to get any work done from them to help them out with it.