Do you want to implement social media into your marketing mix, but you are unsure of where to start? Learn not only importance of social media marketing, but gain the knowledge you need to begin putting it to work. Customers and companies have been posting their complaints online since the conception of the Internet. Twitter and Facebook have brought it to a new generation of time sensitive Internet users. But what do customers expect when they post their detailed gripes on dedicated complaint sites and how can we work with these aggregators?

Many of these sites are search engine optimised, which means they will appear high on Google Search when a user either searches via a brand name or search terms such as brand name + complaints. As more and more customers post comments on these sites, this also helps them climb positions in search engine. (RANN) would like to thank those that have placed comments on our postings. This has pushed our posts to the top on google. Our methods may not be traditional but it is effective. We will continue in our campaign to justice and present the facts to the American people.

(RANN) STAFF
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