DON'T BY ORDER THIS PRODUCT!!! It is a piece of crap, and their business practices are very shady. Hoping to recover an unauthorized charge against my checking account.

I ordered their PHOTOREADING product on a 15 day TRIAL PERIOD. It took about 5 day for the package to finally reach me. Upon revieg the included CDs Irealize that this was nothing but some old antiquated program that was transferred to DVD, yet this idiots that did the transfer neglected to remove the phase "Move on to the next TAPE IN THIS PROGRAM. "

Nevertheless, I immediately call their customer service phone number and requested to cancel my subscription, so that they would not begin the deduction of the 5 monthly charge of $69.00. I received a return authorization number, but, a day later I checked my online banking account and saw a $69.00 charge from Reading Whole Mind System.

I tried to call the phone number that was attached to the bank charge, but a message said "phone number not in service." I then went the original order confirmation email and attempted to call the numbers list, but I got that same recording that " this number is no longer in service."

I went to the Rapid Reading Institute home page, where I found the following contact number 888-774-3482. i followed the prompts to get to customer service. a rep told me that there was no record of the product being received as a return to their warehouse, and as soon as the package is received, that the $69.00 would be reverse back into my account. I asked her why wasn't I informed of this procedure at the time of my cancellation. She had no answer. Just as a precaution, I canceled that baking card.

I went on our bank account site and found that my husband and I have been having 69.00 taken from our account for several months...when I went into it..I found it was from the Rapid Reading Institute in Philadelphia PA...We NEVER ordered this product, but they have been taking the money from our account for months...someone out there must know something...

I ordered a trial rapid reading cd. I was given an extended trial because by the time I received the item, the trial would have been over. I returned the item on March 3, 2009 via the USPS. I received a charge on my account on March 28, of $69.00. Tanya, an uneducated sounding sales person answered the phone. She refused to help me, and would not check with her warehouse to track the package. She then, would not let me speak with her superiors.

I have info from the Post office saying this company has received the package at least a week ago.