After looking at Raven Media's advertisement on the internet about Grant master, I entered my credit card information. On 9-17-08, I received a call from a very rude, unprofessional person from Grant Master. He preceded to tell me about the 39.95 charge. I immediately tried to tell him that was not part of my agreement and I wanted to cancel the shipping and handling and whatever else. He became irrate and stated I needed to be more reasonable. I gave the phone to my husband then. My husband was given another number which wasn't even affiliated with Grant Master. I called and made a complaint to the company and called my credit card company as well to give them the heads up. The $2.29 charge was reversed. Low and behold, Guess what I received in the mail today? The cd from Grant Masters that I refused!!!