My husband and I went into Raymour & Flanigan in Massachusetts to order a Love Seat(67 inches) and waited 8 weeks for a special Order and when it came in it was a sofa (90 inches).Called the Salesman at Raymour & Flanigan and he said that is impossible let me call you back. He found out he put in the wrong ordering #. 2 MONTHS!!!
Now get this it was BERKLINE FURNITURE...he tells us that they just went out of business and we can't order the Love Seat they we loved...2 MONTHS...in the mean while we sold our old couch and was sitting on fold out chairs!! HE USED TO BE A CAR SALESMAN!!!
I should of went to CARDI'S FURNTURE!!!We always went there! DO YOURSELF A FAVOR DON'T SHOP AT RAYMOUR & FLANIGAN.
I see their commericals on TV and I want to vomit!!!

Just another complaint about Raymour & Flanagan. They are awful!! They damaged my floor and then they agreed to settle after nine months. I've been waiting for the check for weeks and nothing. When I call the people that answer keep disconnecting me by mistake. The service center is just awful. The floor was damaged because they did not have enough service people to set up my entertainment center. The service people that came to put the entertainment center together did not know how to and weeks later they sent one guy out to put it together. The entertainment center was 20 feet long and needless to say he had difficulty moving it which caused the damage. I will never buy from them again. But I suspect they will just be another furniture store that is expanding to quick in a poor economy and without repeat business they will in no time be in bankruptcy. I decided to write this as I have been on hold with them this entire time. Still waiting...