The company sold me a defective bed that had warped wood and begin to split. They refused to replace but instead made me a verbal offer of $500 to replace it. Mindfully, the set costs $1722.55. Go Figure, their math is as crappy as their products. I would stick to the trusted furniture stores, because this company is one step above value-city furniture stores.
They do not care about their consumers and take pleasure in citing the one-year warranty to you when you complain. Wood separation occurs gradually so one year may not be soon enough to see the effects. Duh! Also my bedroom set has mold on it because the wood wasn't dried completely before designing it into a bed so now I have an air purifier in my room. If I could afford to throw it on the garbage pile and buy a new one...I would. In the meantime, I wash it weekly to avoid spore build up...and all the company has to say, is that it has been more than a year.