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Garold66
September 28, 2009
Horrible customer service
I ordered a mattress and box spring from Cherryhill Store, in store service was great. The delivery service Sucked! I was informed the delivery people would call and give a time of approximate arrival.Well they didn't and showed up unannounced and I wasn't even home. They gave me no notice until they were in front of the location.
The delivery man kept saying how he has to be in delaware county after informing him that someone will be there to let him in since he did not give any indication of his arrival. He was rude and threatened to leave. Finally let into new place and what happens the delivery man uses the bathroom doing a number 2 and overflowing my toilet.
He messed up my bathroom and brand new rugs allowing the water to leak into the tennants place below.
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October 4, 2008
Terrible delivery
Sorry to say that I read all of the negative reviews AFTER pen was put to paper. One reviewer told of horror stories concerning the "No Interest " financing, this has my colon in a knot because I took the deal too, another reviewer complained of poor quality furniture from China. Sure enough this evening I had the misfortune of seeing that for myself when MY overpriced firewood arrived (4 hours late). When I pointed out some defects in the finish to the delivery person, he stated that was a "RUSTIC" look and was not a defect. To put the icing on the cake, the wrong tabletop color was sent . The box indicated the correct color however after opening, it was discovered that some functional illiterate repacked the wrong table in the box. I actually feel sorry for the delivery people because other than the sales person (who knows how to hide and duck your calls), they are the only LIVE people that you see and can shed your anger on.
The bottom line is: NEVER AGAIN.
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September 18, 2008
Terrible company
Never buy anything from Raymour & Flanigan! They are the worst furniture retailer ever! All they do is make mistakes and then the consumer is the one that suffers. More people need to report there experiences to the Better Business Bureau. Something needs to be done about how they do business.
I have been dealing with Raymour & Flanigan for 7 months. That is too much of my time waisted. All because they can not deliver my furniture in one piece and I received defective merchandise. It took them six times to finally get my furniture right. Don't believe the store managers or associates, they will make you promises and never come through on any of them.
If you purchase anything from that store you are making a big mistake!
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