I tried to buy a Nikon d60 that was advertised by Razz Photo. I called because the advertised product would not process online. I thought the first phone call was dropped by my cell phone. The next two people I reached proceeded to hang up on me when I first tried to buy just the camera body and then hung up a second time when i tried again only with a lens I wanted and I questioned the price they were charging.

If you are considering a purchase through this company I would think twice. They may be fine to do business with, but my experience does not support doing so.

This company is a bait and switch if I ever saw one! I ordered a Nikon D80 for the price of $559 on line. It was indicated that a customer service rep . would be in touch with me to confirm my order. The rep called me and verified my order. He then proceeded to ask what type of battery I wanted with this camera? He was trying to sell me a battery for 179.00 and a rapid charger for $169.00. When I told him that I just wanted the $559. package, he stated that I would Void the Nikon warranty. I told him fine, then just cancel my entire order. He replied with "Okay, your marbles are confused". He indicated that I could buy the $559 package but it may come to me smashed! I indicated that he was to cancel my order and I wanted to speak with his supervisor. He stated "why, are you threatening me"? I indicated that his customer service skill were appalling and I immediately wanted his supervisors name, to which he stated "his name is Aneil and he'll be with you in about 15 minutes". I asked for a direct number to his supervisor and he stated "we don't have any kind of special number, you'll just have to wait for as long as it takes". I called my credit card company and had them close my account and reissue me a new number. Don't do business with this company.

Razz Photo advertised a Nikon D3 for $2, 399 through an internet price comparison site. When I added the camera to the shopping cart, the price suddenly became $3, 009. I called their sales line and asked if it was in stock. Yes, it would ship that day if I ordered immediately. I proceeded with the order. The salesman then tried to sell me a battery for $589, clearly stating that the camera did not come with a battery (which I found hard to believe). I told him that I already had four EN-EL4 batteries for my Nikon D2X and didn't need another. He told me that the D3 takes a different battery. I read to him from Nikon's website, which specified the EN-EL4. He said that it was just a "starter" battery that would only last for 20 minutes in the D3, and that the D3 takes the EN-EL14. I have no such battery on Nikon's web site. I told him flatly that I didn't need the battery. The salesman then said that the $3009 price was for a gray market camera with a polycarbonate body and no US warranty (the web site clearly said US warranty and said nothing about a polycarbonate body). The US market camera was $4699, he said. I was more than a little angry and suspicious by this time, since I don't believe Nikon makes the D3 with a Polycarbonate body for any market. I told the salesman that there were too many things that were wrong about this transaction -- and he hung up on me. At some point in the conversation he also said that they would have to charge sales tax because the price was over $3000 (apparently this is why the online pricing comparison site listed "no sales tax"). It was just one more item of complete B*** S***. It was a classic bait and switch, as well as an attempt to unbundled and sell included parts separately to get more than retail. I would have ordered this camera from B&H Photo, a very reputable dealer I have dealt with for years, but it's out of stock there right now.

When contacted by phone on the availability of an internet advertised camera. Employee kept attempting to add unwanted items to low cost "bait" item. When refused multiple times, and sternly requested cost and availability of item wanted, was told "don't cop an attitude with me, I don't tell you how to do your job P#$*@" and hung up the phone.

Don't fall for the unethical practices of this company, their tactics are unethical, illegal, and transparent.