I have spoken to a collections officer from RBS and I have informed him that I will be making the payment within 24 hours...

Then he went ahead and calls my HOME COUNTRY PHONE number to harass my parents into telling me that my payment is due.

What the f*ck is wrong with these people? He had already spoken to ME. Why does he have to go and discuss this with other people????

THEY HAVE NO RIGHT TO DISCUSS MY FINANCIALS WITH ANYBODY ELSE OTHER THAN ME. THAT IS CLIENT CONFIDENTIALITY.