RBS
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Category: Business & Finances
Contact Information United Arab Emirates
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RBS Reviews
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rvdxb
April 17, 2011
Harassment
It is unbeleivable to see so many similar horror stories with regards to collectors from banks and agencies harrasing, threatning and finally resulting in loss of peace, of mind, family relations and freindships going haywire beacuse of these uneducated employees. I am myself a victim of this nonsense but fortunately have found a debt consolidation agency who has come as an angel/blessing in disguise to put me through to right contacts within the bank to come up with a restructured payment plan. Let me remind here that again the full plan is as per banks terms and conditions and is not at all in the customers view point but at least in an years time the whole thing is over. Is there no forum/agency or lawyer who can collectively represent the minor bunch of customers to win any sort of peace of mind against these harrassing dumb collectors?
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Deepz
September 26, 2010
Collection of Debts
I was holding this ABN AMBRO Credit Card in Year 2003-2004, As per my knowledge I had cleared all the dues and then left the company whre i was working then. Recently I started getting calls from my parents, my mom is 68 years and Dad is 75 years old saying there are few people visiting home and telling her story about the overdue payment. My parents are repeatedly telling them that shez got married away and doesnt stay here from past 4 years, but the agent still kept on insisting in very loud voice and threatening them for the payment. Somehow agent took my brothers no and the recovery agent Named Neha Joshi is repeatedly calling him in this referance . After all this i tried to approach them on Email and asked to send all the details . I was shocked to see the statement. Card last swiped for Rs 1000 which i beleived i send the last cheque in year 2005..after that i never received any statements from the bank and to my surprise the bank has accumalated 23000 INR as part of Interest and now they are calling in year 2010 for the balance amount. .Last week When I was in India First Thing I upfrontly called this bitch and asked for the settlement.Initially againt 23000INr she offered me 18000INR which I never agreed to ...then she again called up and lowered the amount to 15000 INR, I agreed to pay in 2 installments and close this matter. This time she did not agree and we both came on decision that she is free to file a case against me. This conversation I already had and later after that day her whole team is repeatedly calling my brother who is not at all in touch with me .I got the message from my parents and then I called up the REcovery agent Mr Santosh and warned him if he again calls up or by any chance disturbs my parents i will ask them to file a Police Complain against you and Neha Joshi for harrassing Senior Citizens...Well its after a week I have yet not received any update from my home. but i will really like to knw how to deal with these people .
Issue is I dont even owe 2000 INR and i have still agreed for a settlement so that my parents dont get tensed and since they knw this they are purposely doing the same thing.
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ldf1982
March 13, 2010
Ridiculous Late Payment Fee
I had an outstanding of Dirhams 10.90 on one of my cards. Guess what I get slapped with a charge of 159.00.
When i called and requested that this charge be reversed, they said I'm sorry but we can't. Inspite of me having a decent payment record.
Take my word for it. I have banked with 3 or 4 banks in the UAE and no one else is better than RAK Bank.
RBS is the most horrible bank not only because of this but now they charge you an AED 10 monthly fee on your Credit Card.
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nasir3000
December 26, 2009
Cancellation Letter Fee
I went to RBS bank today at Buhaira Corniche in Sharjah. I requested for a cancellation or clearance letter for my RBS credit card and was asked to pay Dhs 50. When I asked why? I was told that it was part of their internal procedure. I requested them to be transparent with their customers so that they know why they are being charged and would have more information about prices. I did not get a reply from the assistant manager at the bank. When I demanded the bank to show me written policy I was asked to leave the bank and suggested to contact the legal authorities.
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