|
KAYBE
December 5, 2009
FAULTY EQUIPMENT/ FRAUD WARRANTY
I purchased an RCA HDVT 5o inch in 1995. At first I noticed a noise coming from it, so the next day I called RCA, they stated it was normal. I called again a couple months later they stated it was still normal. One year and 1 dy it went out I was unable to cut the set on it made a noise and then the screen flashed and went dead. I called RCA, they stated it is not covered under the warranty it just expired. I stated this was unbelievable, I paid $1200 for it, I felt like this had to be a fraud. I kept calling them and they refused to fix it. Stating it may still have a 5 year warranty but it will cost me to have someone look at it. I didn't have the money at the time to call a repair tech, so finally I did a year ago. He stated several customers who purchased the same model had the same problem and he stated it is not worth fixing, for it may break again due to faulty equipment from the manufacturer RCA. He stated it would cost $600 half the price I paid for it. Wow I said and called RCA they denied any manufacture faults and refused to fix it once more. I got fed filed a report with the B BB they should be calling me soon. As for now, I am thinking I will never bye a RCA ever again after this. What a waste of money when I could have bought 3 flat screens with it now a days. Wow, RCA is a fraud and they know of the faulty equipment, several consumers has called them and I want to know if anyone has recalled it or filling a lawsuit, for I would love to be apart of this. So much frustrations after dealing with this and the happiness went away after seeing it broken down after a year and a day of using it. Maybe 3 times a week.
|