I locked myself out of my home. I called RCA Locksmith to get an estimate. The person on the phone told me that the technician could be at my home in 20 minutes. I was told that there was a $35 service fee for the person to come to my house and a $29 technician fee (if the job was easy).

The technician came to my home, in fewer than four minutes he was able to open my door by inflating a rubber bladder between my door and the door jam. When he finished, I was charged $159.

I have called the company no fewer than seven times. I have explained my case. Each time, I have been told that a supervisor, a manager, or the owner would return my call. I have never had a call returned, and the case is left unresolved.