My complaint is about the banking hours time in a branch of RCBC Savings Bank at Olongapo City the Sale Executive that I had talked to. It happens that I was about to make a deposit and I came there two minutes before 4 PM but in their time it's already 4:08 pm, so they were already closed the guard said. I told the guard if they could let me make a deposit because its very important for me to do that but he said that their sale officer make a strict instruction to follow the time. I talked to that sales officer but he said they follow their time, its a computer time he said. I am wondering only if that bank's objective is to serve the customer at the right time, how can they do this if they got a wrong one?