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April 16, 2008
Unethical Business Practice and Delaying Tactics to correct problem
Without consulting with me, Reader's Digest unilaterally decided to take $34.94 from my credit card to pay for a gift subscription. When I confronted them about it, they admitted to the "mistake" and promised that they would credit the amount to my account. It has been more than three months now and they still have NOT credited my account. They cannot even give me a definitive date as to when they would do so.
I am quite surprised that a longstanding company like Reader's Digest would engage in such unethical business practice and would keep stalling to try to address a "billing error" that they made.
Vincent
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March 18, 2008
Free surprise gift - not true!
Once again I am shocked at the amount of lying Reader's Digest does. I subscribed for the Reader's Digest so that I can "win" a lot of money and, after 2 years, have yet to win a penny. I just received another copy of the Reader's Digest and found a card that said a surprise gift is waiting for me. I went to the website and, again, NOTHING!! This is disgusting! The government should take some action against this company and dissolve its charter. I am sick to death of all their promises which never get delivered. I hope they can be penalized, and fast, before someone gets really hurt by their shady way of running a business. As far as I am concerned, they are sisters and I WILL NOT RENEW MY SUBSCRIPTION AGAIN!!!
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March 14, 2008
Free surprise!
Received my subscription of Reader's Digest magazine. Enclosed was a card telling me to go online and receive a free gift. Can't get through to the site all i find are complaints from other readers who have tried and find the same result. No surprise!!
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February 27, 2008
ad re: website
My family have been avid reader's of your product for many years. We children have each received our subscription as Xmas presents for many years. I was very disappointed to receive an invitation to go to the website. www.rd.ca/jackpot to try and win in the Reader's Digest Monthly Draw. This ad stated it was as easy as 1,2...3! To my utter frustration, this site is not to be found. What gives??
Donna Besson
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February 25, 2008
Contest
I received a card in the mail to enter one of your contest to win a Lexus. When you go to your website:www.rd./lexus it comes up website can't be found.
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February 12, 2008
Free surprise, rip off!
Free surprise gift is a non-entity. When you try to enter the web site, you get nothing but gobbdy-gook. Another rip-0ff by and supposedly customer oriented company. I am canceling as soon and I can. Good by Reader's Digest.
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February 8, 2008
Scam surprise!
I received a card that said " Free surprise gift is waiting for you... To claim your gift log on to: www.rd.com/surprise. When you log on to this address it says "What Surprise!!!"
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February 1, 2008
Nonexistent web site!
Unable to access the web site! Is this merely a way of obtaining my e- mail address... Anyway beware people!
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January 31, 2008
Deceptive business practices!
I stopped a gift subscription this Christmas due to low funds. Reader's Digest sent a gift card anyway and then billed me for it. Now I have to tell my daughter that she will not receive the gift! I never ordered a book subscription. I received a book in the mail today and now have to cancel. Their enclosed card says "You can cancel any time by writing us a note." and fails to give an address. I am so annoyed by this.
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January 24, 2008
Not as advertised!
I recently received 2 offers in the mail headed by rd.ca/ccvault and rd.ca/jackpot. Neither of these links work and there is no money to be won. I am disappointed in RD as I would have thought they would be above this type of fraud.
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