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No to Game Passes
August 28, 2009
Real Arcade Game Pass
I signed up for a Real Arcade GAme Pass in April and on my July bill they still attempted to deduct money. I see a reversal so I hope they have stopped but to make sure they don't bilk me of any more money I called my credit card company to do a stop payment type thing. But a company should be on the up and up that when you cancel it is cancelled. I will NEVER buy a game pass ever again for Real arcade or otherwise I have been ripped off and as much as I like games and playing the full versions I don't feel that being ripped off is worth it!
Don't ever buy one! It sounds like a good deal but not when they cheat you of money.
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Lorelei Burkhalter
January 28, 2009
money from ck account
Real arcade has been taking money ($10.00) each month from my checking account for the last 2 year's and now i want to close out this game account and they won't respond.
This withdrawl from my checking account happen's on or about the 20th of the month so i've already lost $10.00 for January.
I don't have a phone # or address for these people.
My name is Lorelei Burkhalter
Address: 310 railroad Avenue #10
Clear Lake South Dakota
57226
Is there anything i can do to get out of this other than close out my checking account?
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Robin Elise
December 6, 2008
unable to cancel subscription
I live in Toronto Canada, and I too am unable to get Real Arcade to cancel my membership. I spoke to customer service, they went through all the required info, account number etc, ., assured me that it would be canceled, and yet - my VISA is still being billed every month.
I've found dozens of groups and websites filled with such complaints.
Anyone know any more?
I will contact my credit card company and instruct them not to allow the payment.
Robin
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October 7, 2007
Unauthorized charges
This company has been putting unauthorized charges on my credit card for 3 months under three different names-Real Arcade Game Pass, Real One, and Rhapsody Music. The total amount is over $70.00 and to have this money credited back to me, I have to go through my credit card company which is an inconvenience to me.
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June 20, 2007
Unauthorized credit card charges
I have no idea how to stop being charged by this company each month on my credit card. My bank tries to block it but couldn't. They told me to do a search on internet for this company. The search only has this site. Please help. I've been paying $15 a month for a few years now and don't know what to do!!!
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