I signed up with Real Estate Express to get my Florida Real Estate License (63 hour Pre-Licensing Course). I should of signed up with a local RE school, but was trying to be "cost effective" and signed up for their online course.
While taking their practice quiz on the second module I continued to receive the same failing grade for the quiz. I tried taking the quiz several times using different answers and continued to receive the same score. I contacted their customer service and they walked me threw different internet options, thinking that it may be my browser.
I took the quiz 3 more times and the same results and wasted 5 hours taken the same quiz. I asked for a refund and received this email from their Chief Admin - Tami Davis:
"I just logged into your account, took the unit 2 quiz and passed the first time. Evidently online is not for you. We have over 1500 active people taking the FL Prelicense course with no problems. I will process a refund less the admin fee. You will receive an email confirmation when it is processed next week."
I received the refund today, I paid $134 for their online course and received $84 refund, they kept $50 for a admin fee. I am happy I no longer I have to deal with a company that blames their customers and NEVER takes responsibility for their short comings.
If I can warn one potential client from using this company-please do not use this national company for your licensing requirments. If there is a problem they will blame you and then take your money for talking with them when there is a problem. NEVER AGAIN - This company is a joke! You have been warned!