I found an ad for AnchorHouseFinancial online and very likely advertised by their agents saying how their website helped them out to acquire unbelievable houses for cheap. I was very interested and called them. Being very doubtful about beautiful and colorful picture they described I asked whether I'll be able to get refund if I decide to cancel membership. The agent explained that all I need to do is to call with cancellation notice. That's all?-I've asked. He said, that's all I will need to get my money back. I agreed and paid the $199 and hoped things worked out. Later on in our research we found that they have no connection to the home owners. They just make you print out a paper talking about the company and how great it is but with no help. After giving out at about 25 letters we had heard nothing back. After over of two months of hard work, we gave up on them. I called an asked for cancellation and money back. They told me that we needed to receive 5 rejection notices in order to receive money back. They didn't listen to me even though I referred to their agent who told me about cancellation over the phone. I sent them official letter over mail, no response. Later I tried to enter to my account but they locked it. In order to unlock I will have to accept their new terms. They were rude and concealing assigned to me agent every time I was calling to them. From one side I can't get those rejecting letters, from the other, I didn't had to even do that. What's the solution?