RealEstatePromoter.com

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Category: Business & Finances

Contact Information
Belmont, California, United States

Phone number: 6502459382

RealEstatePromoter.com Reviews

Trayton Spencer June 27, 2009

Scam

I had a membership with Realtytrac.com for three months which I submitted my personal and credit card information to.

After three months and paying the membership fees, I cancelled my membership. The very next day there was a charge on my credit card for $44.95 by realestatepromoter.com.

I called their number and they said they were an affiliate of realtytrac.com and that I had signed up for their services. They even read back to me all my personal information. I know for fact I didn't. I print out every single thing I register and/or sign-up for and keep them in my records. I never even received 1 email from them. They said they had sent me seven emails.

I contacted and submitted my complaint to the Better Business Buruea. Realestatepromoter responded to the complaint by saying it was pop-up on realtytrac.com. I do remember pop-ups on the website, but never signed up with them or gave them any of my information.

All in all, don't use realestatepromoter.com or realtytrac.com. The latter must sell off your personal and financial information to the former. If you care to see the complaint and response from the fraudulent company feel free to at

https://utah.app.bbb.org/complaintreply/c

case id: 22076764
password: xz9e24

What a bunch of crooks.

Piyush February 22, 2009

Unapproved charges on my AMEX

I signed up for RealtyTrac.com on Aug 23, 2008. I cancelled my account on Sept 4, 2008. My confirmation number for cacellation is : FNR-49O8-10999704 and the e-mail stated the folowing:
"You were not charged for the subscription since you canceled during the trial period."

No charges on my CC statements related to any real estate dot coms appeared for Aug, Sept, Oct, Nov, Dec 2008. Then out of the blue I received an e-mail from [email protected] on Feb 2, 2009. Here's the transcript:

"
Dear American Express customer,

Due to a communication problem between our credit card processor and American Express, you were not billed your monthly recurring charge for hosting or marketing services for the month of November and December of 2008. Please be assured there was no uninterrupted service with us during these months. Your services remained active and accessible. In working with both companies on how to resolve this issue and to collect the funds for services rendered the decision was reached to re-submit the billings. This was done on January 29th thru February 2, 2009. You will notice a charge equaling two months of charges on your January statement from American Express. Please accept our apologizes and we look forward to working with you.

If you should have questions, we can be reached by telephone at 801-705-5325 or by email to [email protected].

Real Estate Promoter
"

I saw the two transactions totalling $84.90 in my january statement along with the new charge of Jan 5, 2009: $39.95. Thats my hard earned $125 taken for nothing.

I filed a dispute with AMEX and they were nice to suspend these charges and undergo an invetigation. To my horror, they concluded the investigation being convinced that I did become the member of this website according to the details provided by the merchant RealEstatePromoter.com when i signed up for RealtyTrac. Attached were two pages, one a copy of terms and conditions I accepted and another page showing the pop up advertising their product on the partner website RealtyTrac with no mention of my name whatsoever. I am PRETTY sure that I did not accept the pop up and even if I did, its hard to make out that pop was selling a product. The fine print about the trial and subsequent charges was written in almost unreadable form. Furthermore, if I did sign up for their services, why did'nt I get a Welcome e-mail from them just like I did from RealtyTrac ? Its ridiculous. When I cancelled my account with RealtyTrac, why did'nt they inform me about an existing subscription with RealEstatePromoter ? When they let their partner advertise and show their information on their sign up, is'nt it unprofessional to not inform me that I should also cancel the partner account if I created one through their website ?