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foltz
March 2, 2010
fraud
Back in November I was on the internet when this security alert came up and had me where I could't get the security warning off my computer. It kept telling me that I had many serious virises that if I didn't buy their software then my computer was in danger. I had my computer guy out to tell me what I should do and he couldn't get the alert to go away so that I could use my computer again. The only way we were able to get the computer to even be able to use windows was to instaul the software. I've had nothing but problems since then. After I instauled the software I was able to access windows again and my computer guy then uninstaled the software.Since then I have been receving email from pornogrophy sights also. Now my credit card had been charged for $99.90 and I am disputing the charge because I no longer have that software on my computer and it has caused so much damage to my computer that we are having to have somone to sweep it all clean and start everthing new.
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AP in MS
February 1, 2010
Fraudulent charges
When working on my computer via the internet, I received a notification that my computer was at risk and needed more security for protection. Since I was under the impression that my Microsoft made the prompt, I proceeded with the download from the web site that was made available to improve the security issue. The company represented on the web site and the actual company name listed as the transaction printed on my credit card statement was not the same.
My card carrier is Chase Visa (Disney). I am disguested with them as well. When I contacted them in regards to this fraudulent transaction, they said that they were aware of the fraudulent transactions from this particular company and BAKU that shows. I could not believe they did not take more preventative actions to make me aware of this. Chase Visa is not pro-active for their customers when fraudulent transactions occur. I guess this is a way they get more more out of you by asking if they could intrest you in the fraud/identity theft protection plan. You would think that credit card carriers would go to bat for their customers that actually enable them to stay in business by making charges and then making consistant more than the minimum monthly payment.
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Ardie509190
January 30, 2010
charged for services
My daughter's computer crashed. Your company was the only thing that would come up on her computer saying we had to buy your software in order to fix the numerous worms and viruses that were on her computer. I did download the software in order for her to continue to have any kind of use of her computer at college. It did not fix the problem so we tried again but it still did not work. I thought this was peculiar so I looked up your company on my computer and found that this company is actually the virus on her computer. It was too late! You had my credit card information by then and have charged me on 11/23/09 for 79.90 and on 12/30/09 for 49.95. I immediately uninstalled your software on my daughters computer and reported this to my credit card company. I have sinced cancelled my credit card and would like my money back!
I am not using your software, do not have it on any computer I own and refuse to pay for it.
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paul daniel cripps
January 21, 2010
Did not recieve a reciet or the product and my card was charged
I ordered the realgold software on 12-07-2009. I recieved no reciete or validation for the software nor the product i was billed on my visa debit card from bearpaw credit union for 99.85. i want my money back.
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phil homer
January 20, 2010
being ripped off
i have just sent that realgoldsoft a message telling them to refund me i have also contacted my local police
and i have sent microsoft a message notifying them of what they are up to
phil homer
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Ashley Mrljak
January 4, 2010
they stole$99.90 from ou account
We checked our bank statement today and noticed that Realgoldsoft took $99.90 from our account. we didnt even know what this site was o even log nto it somehow they got our information and stole our money. i dont understand how ppl can know this is a scam site and not close it down or arrest them. It is theft and is punishable so why is this still happening?
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charles wms
December 29, 2009
over charge
I was over charge 47.00 dollar for antivirus soft ware that I order.don't know how to coneact.
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