I got a bogus charge on my credit card statement in October from RN REALONE. I immediately disputed it with my credit card as I did not authorize it. Then I contacted REALONE- after an investigation it was found that someone used my name and credit card number and a different email address (that I have never even heard of) using my name and signed up for this service. The charge was for $14.99. They said they would cancel me, then when I called to cancel my credit card the woman told me that RealOne had just made a charge on my credit card for $14.99 and advised me to call them back. I did so and the woman at RealOne stated that I would be receiving a credit. So today, over 2 weeks later I still have no credit. I called AGAIN and the man told me that I have to dispute it with my credit card company, that there is no way they can issue me a credit! How can they charge me for something, but not be able to issue me a credit. From reading the other complaints here, I think it is RealOne that is scamming people. I honestly don't believe that someone stole my credit card info- because this was the only bogus charge on it. These people need to be stopped!