As has happened with many others, I was contacted via telephone by a very aggressive sales rep for Realtor.com who was pitching the Buyer Assist program. Many assertations were made about the traffic on Realtor.com, the large number of leads the program would (not could but WOULD) generate, etc etc etc. When I decided to try one area to see how it performed, I was unaware that i was agreeing to a 12 month contract. I assumed that contracts had to be reviewed before being enforceable. I also expected that I would be sent a review contract if a contract was, in fact, required, in order to make a decision as to whether or not the terms were agreeble. Instead, tThe so-called contract was just a receipt for payment, which showed up as a one month debit. I don't read all my receipts top to bottom when the amount and date that shows on the screen is accurate, so I was unaware that, buried at the bottom of the receipt, there was a notation about a 3 day cancellation period (their version of a "contract"). Once you have time to read the email and set up your site, if you ever discover this little notation hidden at the bottom of your receipt, that 3 day period is long past. You haven't received any leads yet, but their response to that will be that its too soon... and they'll issue another "guarantee" that you'll get leads as promised.
They may even send you a fake lead or two just to shut you up, as I suspect they did me. Whether or not that is the case, their leads are very very poor and you'll get very very few as an average subscriber. Additonally, if you try to cancel or communicate, you'll get the old run-around.
These are sales practices you see from bad health clubs and internet scams, not something we'd expect from an organization that supposedly supports Realtors.
Realtor.com Buyer Assist is a waste of money for most, if not all, and real estate agents considering it should be very wary!