I believe recordgone is a big scam. I paid up front for their service to get them to expunge a previous infraction. It took them months to even acknowledge me and then the only thing they ever said to me after I input all my information to their website was my case was denied. Then they asked me if I would pay them more money to re-file. When I asked why my case was denied they told me they did not get any reason from the judge. They offered no proof to me that they even filed such as copies of court records which should come to the person they are representing. I believe I paid over $500 for nothing. Now I cannot even log-in to their website as a client as if I never existed. I thought they were a trusted company based on some reviews I looked up. However, after doing more research I am thinking their reviews are fraudulent because all their reviewers have left only one review and they all have the same type of name when leaving a review. If you go on to TrustLink and look you will see every reviewer leaves a 5 star review and they are all leave their name as First name and Last initial. For example from TrustLink all the names look like this (Brenda M., Reggie R., Stephen M., Dustin S.) even the people on THIS website that say recordgone is a reputable business have this same name combination very fishy if you ask me. Check it out here http://www.trustlink.orgBusinessProfile.aspx?ID=205970941 I believe this type of fraudulent behavior deserves an investigation into how they conduct business. If they try and say that I am not an actual customer and refute this I have e-mails to back-up my story which I will be happy to post. I will even post my log-in and password as I appear I am no longer a client. Thanks for nothing recordgone!