I am doing geneology research. After I tried to access" details", I was told I had to "join" so I paid my money by credit card and now, I get no more on-line info than I did BEFORE I became a "valuable": member...which is NOTHING.

I have been unable to access any information on this site, it is quite impossible to turn up even your own information . I have lost my money and am very unhappy .
Elizabeth Godden

I too fell victim; trying to seek relatives, past friends, the trial search indicated there was information available; one time fee of $29.99 plus tax and lo and behold NO information and in my case, not even able to find self in search; most records they list available exclude NJ and NY where I reside, family, etc residing.
I even tested search of brother's marriage record, and no record found; so site is useless; waste of money.
I suspect I will never get any refund even though it's only 48 hours.

I believe this site is a scam. I paid the required membership fee. The site continually psoted " Remember that there ARE NO RECURRING CHARGES for your purchase". "You will NOT be charged again and we do not keep your billing information on file". I proceeded to look up ancestors birth, death and marriage records and continullay got the message " No records for XXXXX". I even tried to look up my birth and marriage record and received the same message. The only information I found was death records for my father and father-in-law. What additionally disturbed me was that the death records listed thier social security numbers.
I emailed the company to complain, stating that I felt it was a scam and wanting to know if I could get my money back. they replied, " When you get a moment, please send us the names or any other information you are in search of and our search specialist team will conduct a professional search for you free of charge.
Please feel free to let us know if you have any question or comments.
I just emailed back that I don't want to continue with the membership and would like my money back. I don't expect any response to that request since I think the are just in it to scam the membership fee.

What are my options regarding this possible scam?

Just signed up to get public records hoping to get help with tracing family tree. Couldn't even get records about me. Sent them an email asking for my money back, they answered requesting info about the people I was searching and said they would search free of charge.

Not too long after i got an email saying they couldn't get any info. Then i saw a list of places to complain about recordslogin.com because it is a scam. Some from 2009 and this is April 2010. Something should be done about them and they should be shut down and pay us back our money.