Red Lobster
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1 stars | | (14) |
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Category: Entertainment
Contact Information Surprise, Arizona, United States
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Red Lobster Reviews
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Beatrice
June 27, 2009
Stay away
On June first a friend and I went to Red Lobster Restaurant for lunch around 2:30PM. We were greeted poorly by a messy dressed hostess who had a very sad and put upon attitude. As she seated us, we decided to sit at the bar. The service was terrible. When we complained to the manager nothing was accomplished. Just the manager and the waitress/barmaid whispering to each other. The potato was uncooked and hard. The food itself was sparse for the price $22.95, the coke was flat, and the manager did nothing to help our situation. We would never go there again or advise anyone else to go there either.
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November 29, 2008
Table Turning
As a server I really have little control of how long a guest will sit at a table. At lunch we are expected to turn tables in 39 mins. Which means the guest sits, orders, eats, pays and leaves within 39 mins. At dinner time we are expected to turn tables in 49 mins and are verbally persecuted and made to feel incompetent in our jobs if we can't do that. I've experienced this at 3 different darden restaurants so I know its everywhere. I'm sorry but 49 minutes is an unrealistic goal. As a server I go out to eat a lot and i spend at least an hour if not 75-90 mins at dinnertime. If we have high ticket times we are given less shifts and the worst shifts and sections. Our guests feel rushed like herded caddle in and out of our restaurant. I've seen many complaints about guests feeling this way and darden doesn't care. This company is losing a large part of its customer base because its so "corporate". We are becoming more chinsky in our portion sizes and charging for everything. As servers we have lost almost all ability to be flexible with guests as we have such strict rules and guidelines. This company cares more about its profits than its employees or guests.
For ex. A guest wrote on the tip line of the credit card slip...fifteen dollars as opposed to $15.00 and I was not allowed to receive the tip...because the guest could possibly call and dispute it and Red lobster could lose money. So I have to lose out on hard earned money. Also Tips where the customer does not sign on the correct line are also taken away.
Bullsh*t.
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October 8, 2008
THEFT
I AM VERY UPSET MY SON IPOD WAS STOLEN FROM RED LOBSTER IN BEACHWOOD OHIO. HE WAS SEATED AT BOOTH 10 ON 9/13/08 AND IT WAS NEAR CLOSING. HE WENT OUTSIDE AND NOTICED HE HAD LEFT IT AT THE TABLE AND IMMEDIATELY WENT BACK IN AND IT WAS GONE. AN EMPLOYEE AT THIS LOCATION STOLE MY SON'S IPOD AND THIS IS RIDICULOUS. STORE 238 AND THE GENERAL MGR WAS NOT HELPFUL AT ALL. I WILL NEVER GO TO THIS RED LOBSTER AGAIN- IT SUCKS
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October 7, 2008
Food Quality
I ate with a party of eight at Red Lobster here in Tallahassee, Florida on October 6, 2008. The fried shrimp were tough, cold, and very small. The fondue had no meat...it was like weak cheese soup. Cheese bisquits were cold, as well, and dried out. Baked potato was very dry and tasted as though it had been baked a day or so earlier. We were all very disappointed and will not waste anymore money there. Red Lobster used to be a good, consistent place to dine...not anymore.
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