arrived on time for appointment after taking off time from work. male owner ushered me in office instructed very rudely for me to take of jewellery and placed adirty towel on my lap and put wet copper rod in my left hand, had no further insructions and was seated about one inch from connecting wire to computer screen . owner complained it wasn, t working and cursed and Ilooked to see if the wire was plugged in properly very similar to wire in cell phone plug and as Iasked if it was plugged in tight enough and for one millisecond pointed and may have touched the area of connection the man abusively said no one touches this equipment and asked me to leave .Iexplained that Iwas sorry but was only trying to help he refused to accept my apology and said it was too bad for me that I took time off work and refused to take my test .apparentely according to the new employee his boss recently had an injury and was in pain and took it out on me . It was the worst experience Ihave ever received as acustomer