I bought my O8 sportster nitester 8-08 of last year I just recently had it at harley for it 1st service.. in the shop the tec or detailer left greese hand print on my grey casing this was pointed out and my bike left for them to remove grease spots from my bikes casing, I came back to harley service to pick up my bike a few days later and there was dark spray marks that dripped down the top of the grey casing.. I ask what happened now and my bike looks offel with spray dripping marks on the bike.. I went round and round about what would be done to correct this problem, after the manager looked at my bike he said harley wouldnt charge to replace the grey casings to leave my bike and when the parts came in it would be fixed at no charged to me ..my complaint is I missed a lot of riding time my bike's motor and other parts had to be removed to replace the grey casing..3 weeks later my bike is still at harley .I am making payments and not riding!! very frustrated.. I think I should have been given a loaner bike to ride and or not be charged for a months payment .. I feel my bike is not the same it being ripped apart and I hope noting happens mechanically while I am riding... when ever it gets done! Connie Roth Pahrump Nevada