A GROUP OF US CHECK IN THE RED ROOF HOTEL FOR THE RODEO. THIS HOTEL ADVERTISE A 3 STAR RATING BUT DELIVERED A -3 ROOM. THE ROOMS WERE FILTHY . FULL OF DEAD AND LIVE BUGS EVERYWHERE. THE TUB IN ROOM 128 WERE COMPLETELY UNUSABLE. SOME ROOMS WERE MISSING PILLOW CASES HAIR EVERYWHERE AND THE SMELL OF THE ROOMS WERE SO BAD WE WERE FACED TO KEEP THE DOOR OPEN TO TRY AND VENT THE SMELL. WE HAD A TOTAL OF 6 ROOMS ALL TOGETHER 128, 163, 131, 133, 206, 204 WE STAYED FROM JUNE 4 TILL JUNE 6 IN VERY UNCLEAN ROOMS.

I stayed here on march 27th till the 28th, when we awoke in the morning my 3 boys 5, 6, 8 got up and went to see if they had a breakfast but they didn't so we were going to pack up to leave for breakfast while we were loading the car the boys were being boys and playing around, it was 9 am. When all of a sudden a Really transient looking woman appeared and began yelling at my children, she was in the doorway of room 107. SHE WAS SO BILIGERANT AND RUDE, i was afraid to stay to complain to the manager, and felt if this is the type of people that stay at this hotel it really didnt matter, it also looked as if she had a larg white dog and a little black dog with her and i wasn't going to chance getting bit, so we quickly loaded up and left, I will never stay at a Red Roof again, I guess I should thank that lady she saved my children from maybe being attacked by some one someday.

My husband, young son, and I were recent guests at a property in Belleville Michigan. Arrived Thursday/Friday at 1 a.m. after a 5 hour drive, took everything into the room, unpacked, was getting ready for a shower and oh my god was the room a disgusting mess... urine everywhere in the bathroom, as if someone had a peeing contest. It was evident that this room was not cleaned properly in some time! Then they moved us to another room, had to repack and move everything to an upper floor in 10 degree weather. The next day we walked to and from a local restaurant in 18 degree weather and upon our return our key cards didn't work and had to go back down to the office to get that corrected at which point my son had an asthma attacked because of the amount of time breathing the frigid air. Checked out on Sunday...came home and checked my account online...was overcharged by 1 day as well as for "safe" charges. Uhhh didn't use a safe...??? Anyway have been on the phone with that property as well as customer relations since. Their guarantee taken right from the website...Our Guest Service Guarantee. Our Committment. Your Guarantee. The Red Roof Guest Service Guarantee. Your satisfaction is important to us, so we guarantee it! If you have a concern during your stay, please let us know. We will make it right. If we can't resolve the concern, we don't expect you to pay...it's that simple! Thank you for staying with Red Roof.
We will see..."don't expect me to pay"...because that's what I'm shooting for!!! And take note of the spelling of “commitment” this from a company that sold for $1.313 billion dollars??? WE WILL NEVER STAY AT A RED ROOF AGAIN!!!

Bad manager, very impolite to guests.

I was a Red Roof Inn employee and I was grabbed in the chest and my breast was shook, it also happened to another employee. I was chased by the manager while she was holding a sausage in front of her crotch screaming that its not big enough for me, while she was drunk partying with the renovation crew and some corporate employees during the renovation of the property. I was also called a queen who hit on every male guest that walked thru the door, at a company meeting with every employee there. I was also told by management that she was so horny she wanted to bring me to a room, it was too bad I was gay. After reporting all this to human resources, they told me there was going to be a investigation a month later human resources showed up did a investigation. During this the investigator told me that she knew there was wrong doing and something was going to be done to wait to hear from my district manager. When she left the manager started scheduling me for two shifts in one day, she tried to write me up saying that my drawer was short while I was having other employees count, sign off, bag and put my cash in a safe. Then I had other employees that were working with her that the district manager was calling her up and talking with her on the speaker phone on ways to have me fired, and things that my manager could do to try and write me up. I waited for a month to hear from the district manager, I kept on calling human resources to find out what was going on, they told me she was going to be in after a month had passed she finally showed up only to have meetings with every employee on how to do there job. During my meeting with her and the manager I asked her what would be happening with my case, she told me it was all in the past and she didn't want to talk about it any more. I have filed a suit with the EEOC and I am waiting for a right to sue know. I just want to let everyone know how they treat there employees and for a company that has a zero tolerance policy there was alot of tolerance. Also, while filing for unemployment because I couldnt stand to work there any longer, they denied my unemployment and during the hearing, they said that grabbing my breast and the other employees was a play by play action, because she was explaining a story to us. The company also said that she was written up with something called a possible step for termination while they were saying they did nothing wrong.
Please know this is a bad company to stay at or work for.

Also, I would like to tell the customers that go there to not sleep on the comforters or even sit on them. The employees who clean the rooms do wash the sheets, under blankets and pillow cases everyday, but they are told to only wash the comforters once a month, which is absolutely nasty. Especially knowing what people do in the rooms from weird sexual things, to rolling on the ground and beds in the room doing somersaults while crapping and urinating on the furniture, prostitution, and drugs. Also for locals who like to stay in there towns Red Roof Inn be ready to be discriminated against, although it is not company policy to take credit cards from guests, locals were subject to providing one with every stay because we were told from management that locals are "drug dealers, prostitutes and drug users."