They call and call and bother you about selling/renting your timeshare. They tell you how they put your money in an escrow account and how if they DON'T sell your timeshare in 6 months you will get ALL of your money back. They will GUARANTEE full refund. I have been on the phone and writing since last Oct. 09. They NEVER CALL BACK. If you do get through they all say the same thing " you can call back in 15 mins and we will have your information" You never get anyone when you call back. After calling and calling, one guy got tired of me finally and told me to call Diane Miller in VA. I tried calling her for months only to leave messages. No calls were returned. It wasn't until I started contacting some goverment services that they called me. They were angry with me for contacting these places and told me I would never get my money back. Then I was called and told I could have $ 900.00, of the $1398 that was given to them, back. That I would get NO MORE !!! Then 2 days later they call and say I can have $ 1000 back, but that they are also going bankrupt. My answer was that if you can give me 1000 back you can give me the rest of my money back. Again they said NO !!! I asked about the contract that was signed with them. Their answer was things change. When I called Red timeshare and asked about the going company going bankrupt, they knew nothing about it. Diane Miller, said that they didn't need to know things ( the people that work for them). They NEVER DID file for bankruptcy...
The BBB (which they are not part of) has given Timehsare Management Group an F, and Red Timeshare a C- as a rating. To this day nothing has been settled.