I paid $960.00 for a rifle advertised as new. It arrived in an undamaged hardcase with a large scratch on it. They requested that I ship it back, and after some arm twisting, they agreed to send a call tag. After three calls from me, they finally have it picked up, and inform me that they don't have another rifle in stock, but "I can get you one". Not wanting to wait on a gun they don't have, I requested a refund. One month later, I finally receive a credit on my account, minus a 20%, $180.00 restocking fee, which was not specified in their auction or discussed at all. After explaining the whole thing to the manager, I was offered a reduction in charges-$25.00 for shipping and $25.00 dollars for "auction re-list fees". He said If I didn't like that, I could take it up with Gunbroker.com, which I did. Gunbroker was of no help, except to inform me that the "re-list" fees were 100% refundable to the seller. So Red's Trading Post charged me $25.00 to cover their shipping me a damaged rifle, and another $25.00 for "re-list" fees that they got back from gunbroker. They also "touched up" the scratch on the gun, and re-listed it again as "brand new". it seems unscrupulous dealers can dump their damaged inventory on unsuspecting buyers using the gunbroker.com site, and then charge the buyer whatever they like with gunbrokers approval. I had a problem free, 8 year history of buying and selling on this site, but I will go to my local classifieds from here on out. Too bad they allow bad dealers to mess things up. Buyer beware.