On August 8, 2009, I had ordered the Redisetgo express for their basic package and all the "free" stuff they had included, for $39.90 and the shipping and handling for $16.95, for a grand total of $56.85. But guess what the amount was that showed up on my credit card statement? $117.55!!! When I called customer service and enquired about it, they said it was for a Recipe Club subscription fee for which neither had I enrolled nor received anything from as yet. They refuse to refund the money to me and very unceremoniously told me to send their stuff back if I did not want it. I asked them to send me return label which they refused too.The customer service representative was very unfriendly and the supervisor who came on the phone at my insistence was even more unhelpful and unfriendly!!! So now I am stuck with a Redisetgo that actually cost me more than double of what they advertised!!! Wow!!! What a waste of good money!!!

On August 8, 2009, I had ordered the Redisetgo express for their basic package and all the "free" stuff they had included, for $39.90 and the shipping and handling for $16.95, for a grand total of $56.85. But guess what the amount was that showed up on my credit card statement? $117.55!!! When I called customer service and enquired about it, they said it was for a Recipe Club subscription fee for which neither had I enrolled nor received anything from as yet. They refuse to refund the money to me and very unceremoniously told me to send their stuff back if I did not want it. I asked them to send me return label which they refused too.The customer service representative was very unfriendly and the supervisor who came on the phone at my insistence was even more unhelpful and unfriendly!!! So now I am stuck with a Redisetgo that actually cost me more than double of what they advertised!!! Wow!!! What a waste of good money!!!