We booked 8 rooms an 2 of the room were awful. An the front desk clerk was rude an unorganized. We found a used contraceptive under the bed with blood in it, an the worst thing about it it was found by my 3 year son looking for his toy that hit the floor. Once we seen this we went to the front desk an asked for a refund an she told us she had dropped the money already an getting it back wasn't an option until the morning when the manage came in. Once he came in it was even worst because he instantly started being rude telling us how he wasn't going to refund the money. It was the worst experience with hotel's ever an I dnt recommend that nobody's stay at red roof in Durham North Carolina. Check out the image below an tell me what u would do?????

I RECENTLY STAYED AT THE RRI AT THIS LOCATION AND THERE WAS A OLDER WHITE FEMALE IN HER MAYBE LATE 60S WHO WAS STAYING IN A ROOM UNDERNEATH ME FOR A WHILE AND SHE HAD 2 BIG DOGS AND ONE TINY DOG AND THE DOGS BARKED AND SCRATCHED ON THE WALLS ALL DAY AND HALF THE NIGHT AND THE BARKING WAS SO LOUD THAT THE FLOORS WERE VIBRATING I WORK FROM 12PM -9AM AND I CALLED AND COMPLAINED ALMOST EVERYDAY AND NIGHT WHEN I WAS HOME .THERE'S A MEDIUM SET AFRICAN AMERICAN WOMAN AT THE FRONT DESK WITH A TERRIBLE HORRIBLE ATTITUDE WHEN I WOULD COULD SHE WAS JUST SO NASTY AND RUDE ABOUT MY COMPLAINT .THIS IS HOW THE LAST COMPLAINT THAT I FILED TO HER SOUNDED LIKE OVER THE PHONE .(GUEST>HI I AM SO SORRY TO BOTHER YOU BUT THERE IS A LOT OF BARKING GOING ON DOWNSTAIRS AND I ALREADY HAVE A HEADACHE I WOULD LIKE TO KNOW IF SOMEONE COULD MAYBE CALL AND ASK TO MAYBE HAVE THE OWNER TO CALM DOWN OR CONTROL HER DOGS...(RECEPTIONIST..WHAT DOGS MAAM ! ARE YOU TALKING ABOUT THE OWNER HAS LEFT THATS WHY THEY ARE BARKING DIAL TONE...SHE JUST HUNG UP AND EVERTIME I CALL SHE WAS SO VERY RUDE AND SHE SITS ON HER ASS AND DOES NONTHING BUT GET A ATTITUDE WITH CUSTOMERS