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D Ellis
July 7, 2011
Monthly £19.95 charge
Claim £19.95 as a card transaction monthly.
When questioned about this they say the charge is for a membership for discount prices and you have 3 chances to uncheck tick boxes agreeing to this before purchase. I think most people would remember this if it was true!
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tsharaf
July 1, 2011
Did get my money back
I ordered portable washer/Dryer from RedSave.com for $99 and they said shipment takes 10 days. After 20 days of waiting nothing came. I contacted them and they said due to size restrictions we will not be able to ship the order to you. So I requested a refund and after another 15 days nothing happened. I contacted them again they said "this refund is with account to e completed which they are working through for you". this was on the first of June and so far a month and I did not receive any thing. Can anyone help me what to do?
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s pettman
June 15, 2011
no refund
I have been waiting for 2 months for a refund and there is still no sign and they keep fobbing me off
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Surimante
May 11, 2011
Charged for product, but still has not been delivered
Charged for product. Apparently in stock but still has not been delievered. Emails are simple ignored.
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Shireen Butler
December 14, 2010
Unauthorised taking of money from my Credit Card
Have taken 6 payments of £19.95 from my credit card over the last 6 months without my knowledge or consent. This has caused me to go overdrawn and accumulate charges from the credit card company.
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MJM66
August 20, 2010
Monthly Subscription Scam
As with numerous previous complaints I have just discovered I was being billed £19.95 per month for the past 20 months after purchasing a single item for about £27 in December '08.
Discovered the SCAM accidentally when i was closing down a credit card.
It may surprise people to know that closing the card alone will not stop the continuous payment from being deducted and billed.
I am seeking legal advice.
Leave well alone . Very DODGEY
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nikki - Buckinghamshire
January 7, 2010
rip off scam online
what a scam these guys are running. i bought my boyfriend a toy helicopter for xmas and thought nothing of doing it on line. But these guys really make people worry about small print and internet buying. Surely the bank can stop them taking money from my account?????, for something that is clearly a scam
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Warren Cartmell
November 3, 2009
fraud
This company have been removing money from our bank account without making it clear why we purchased a paddling pool back in june and have been getting frisked ever since. Having now researched this bunch of arsholes I can not believe they have been getting away with it for years what are the authorities doing!!
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Hirto
October 14, 2009
Awful experience
I am new to the forum, this is my first so forgive me if its in the wrong place, I thought I would warn people of my experience with the above internet shopping site. I ordered a couple of mood beams from them before christmas, (it was a present for my autistic son), I received a note saying they were out of stock, even though when I ordered them the site said in stock. I was advised to reorder them in january, but still didnt receive anything, i then requested a refund, they said because it had gone over 30 days they werent going to do anything! since then theyve also taken a further payment for a subscription fee which i didnt even know i had joined, its not clear on their website, I contacted them again over several days and eventually they said if I returned the credit note they would issue a refund, I sent the credit note back and today i get an email saying that i havent got a refund number so i am not going to get one, they dont even mention the subscription fee. I am now going to refer them to my credit card company and trading standards, but if anybody here has any other suggestions as well. this is really to warn other people of my experiences of this company.
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lenandvee
October 9, 2009
redsave pass
bought photo frame(digital) from a company called redsave costing £26 but its so far cost as £175 as they have been taking £19.95 out of my account since may,
without our knowledge, they have now amended there home page by putting this alleged agrreement so u can now see it, it wasn t there before, we was unaware of this the only proof ihave is what they have taken out the account, and the re home page has changed to say there is a pass and to cancel it within 30 days
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